- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If your Samsung top loader is starting to spin, but stops after a minute or two, and starts to fill up with water again... and then after 3 times of doing this, it errors out with a DC error code, the problem could very well be with the support rods. The springs in these rods will get weak over time and allow the drum to become unbalanced during the spin cycle. Fortunately, the 4 support rods are very easy to take out and replace. And sometimes, they just need to be greased properly. I had a service technician replace my support rods, but he didn't grease the top and bottom bushings first, so my machine still wouldn't spin properly. After he left, I pull one of the support rods out, cleaned out the dried up grease where the support rods lock in, and applied a liberal amount of white lithium grease to the top and bottom bushings on the support rod. I then put it back in. I did the same for the 3 remaining support rods. Now the support rods were able to move very freely in their holders, which is necessary during the spin cycle. My machine now spins like it is supposed to and I don't get the re-fills and DC error code anymore. This webpage, http://www.appliancepartspros.com/samsung-assy-damper-owm-dc97-16350c-ap5623264.html , contains a video that shows you how to remove, inspect and grease your support rods properly. It is not hard to do, but can be a bit messy. Have gloves and/or cleaning rags handy. And if you do need new support rods, this place has them cheaper than you can get them from Samsung!!!! http://www.appliancepartspros.com/samsung-assy-damper-owm-dc97-16350c-ap5623264.html
DC error code means: "Unbalanced load". It can occur if the washer:
1. is overloaded (too many clothes inserted),
2. can't balance the load within a few balance cycles,
3. has a damaged balance sensor,
4. isn't regulated properly (vibrates abnormally).
IMHO you just overloaded the washer :)
If your FAV6800A or FAV9800A wash tub is banging around in Spin Cycle of the Wash Cycle and your Control Board signals a dC or uC error code to the console I feel you have a Clutch malfunction. I feel the TDS is working as designed with the unblance error code shut down. See my Clutch Fix post for more info related to dC and uC unbalance errors with the FAV6800A and FAV9800A TL’s and the repair action…….Rich
A DC code indicates an out of balance load, and the need to Distribute Clothes (DC). It will not allow a high speed spin when this condition is present. Remove power to unit for 3 minutes and reconnect. If trouble persists, call in a pro as several components could cause a DC code without an unbalanced condition.
The FAV9800AW the dc/UC errors are caused by a clutch malfunction.
Your machine is shutting down with those errors so your Tub Displacement Sensor is working as designed.
Fix the Clutch malfunction and you can wash a single sock or a load of blue jeans and you will not take the dc or UC unbalance errors. See this post for the fix.
It is a tight work area but if you are handy you can get away with a re-lube of the One-Way rollre clutches in the clutch pully you could be working today. If you need to replace tthe clutch I recommend a $60 clutch. Call in a repair service and you are looking at around $300. I will help you thru the process.
The DC code that comes up is just saying that the load is "off balance" to resolve this, open the washer and redistribute the last and restart.
The bang fron the tub that you hear is just from the load being off balance. Generally it's just the weight difference on the tub when the washer stops spinning. This is normal for an off balance load and is nothing to be overly concerned about.
If you are getting the DC code a lot, take a look at the types of loads you are washing. Are they small? Is it a mix of small and large items? Is it a few large items? This may be the answer to why you are having off balance issues. The Neptune is a very large washer, and can get off balance very easily with smaller loads. Try making loads larger or if you are washing for example sheets, try washing them in 3's. This will make it easier for the washer to balance the load.
Good luck! Please let me know if this was helpful!
×