Motorola H500 - sudden audio failure; device pairs fine, no sound

No reset should be needed. Make sure both devices are in discovery mode and they should pair fine.

-Be sure the headset is fully charged.(plug it in till the light turns off.)
-Hold the talk button down for 4 seconds or until the blue light goes solid (not blinking.)

Now the device should be ready to pair with your Blackberry. It usually only stays in pairing mode for a short while (approximately 90seconds)

To pair the headset, first turn off the headset if it’s not already off, hold the multi-function button until the LED light turns solid blue (not blinking blue) with an audio indication, then use your phone to discover and pair with the headset using “0000” as the default pass code.

Turn the bluetooth off and go into the phone to search for devices, then turn the bluetooth on holding onto the on button until the blinking blue light turns solid for a couple of second then let go. The device should come up on the blackberry as Motorola H500, pair it and enter passcode 0000. Goodluck

ACTIVATING THE BLUETOOTH
You must activate the Bluetooth feature of your phone to be able to establish a Bluetooth connection
between your phone and your SuperTooth kit as well as with other Bluetooth devices.
1.
Press Menu > Settings > Bluetooth > Activation > On.
2.
Press Back as many times as needed to return to standby mode.
PAIRING TO THE CELLULAR PHONE (Not possible while charging the SuperTooth)
Pairing will create a link or connection between the two Bluetooth devices - the SuperTooth kit and your phone.
1. Bring the cellular phone at about 20 cm from the SuperTooth.
2. Turn off the SuperTooth and wait for about 4 seconds.
3. While pressing the Answer Button, turn ON the SuperTooth by sliding the Power Switch to the right. Keep the Answer Button pressed for approximately 10 seconds until you hear a distinctive tone and the Bluetooth indicator LED changes from blinking blue to alternately blinking of red and blue. The SuperTooth is now in pairing mode.
4. While the SuperTooth is at pairing mode, access the Bluetooth menu of your phone. Press Menu > Settings > Bluetooth > My devices > Search new device. The phone will then search for pairable devices until it displays them in the list.
5. Highlight SuperTooth then press Select.
6. Enter PIN “0000” then press Ok. (Wait until “Paired with …“ and “Connected” will be shown briefly.)
7. Press Back as many times as needed to return to standby mode. Pairing is successful if the alternating red/blue lights of Bluetooth Indicator stops and then change to plain blinking blue. Normally, the phone would also show briefly on its display if it’s already paired and connected to SuperTooth or if pairing with it failed.
The SuperTooth kit is now ready to use.

This is the same headset I have.

I believe you have to hold the power button in until the light starts to blink, then tell your phone to look for the device. Don't forget to remove the device in your blackberry if you are still using it.

Hi,
You need to get the device, to communicate with your bluetooth.
To do this, put the devices to be connected close together.
while the phone et,c is searching for the device. press any buttons on it. i.e vol up/down on/off.
so that the receiving device can locate its signal.
this is known as pairing, it,s already been paired. to a different device.
you need it to find yours.

Mike @ Compurepair.

Did you check that you didn't activate mute?
If it is on mute. Press both volume buttons at the same time you will hear two descending audio tones.

It might already have been figured out but if you hold the answer button on the headset down until the light stays on steady, it is in pairing mode. You can then go to bluetooth setup on the Curve and it will find the headset.

you need to press and hold the on button on the headset, until the blue light stays on, then it will be in pairing mode. As soon as the headset is paired the blue light will go off and flash periodically. To turn off the headset press and hold button for about 3 seconds, it will flash 3 times then let go and it will turn off.