I cant perform anything on my printer because when i turn it on it comes with a ribbon and paper out error.what should i do

Follow this Step Sir, i'm sure it Help You with this answer

step 1: Open the printer and remove the ribbon cartridge.
step 2: Reposition, repair, or replace the ribbon and advance the repaired area one full turn.
Step 3: Replace the ribbon cartridge and close the printer.
Step 4: Press the User button on the printer. In the message box, click Retry, or click Cancel to cancel the card.

Reinstall the Ribbon Cartridge. If the Ribbon Cartridge is defective, replace it. If "false" ribbon jam errors occur (Ribbon Jam Error occurs but the ribbon moves freely), replace the RF Unit.

An improperly adjusted Card Guide Assy will impair the ribbon's feed performance. Perform the Card Guide
Mount Adjustment.

A deformed Ribbon Mask can cause the ribbon to jam. Check and, if damaged, replace the Ribbon Mask.

An incorrect platen gap can cause the ribbon to jam.
NOTE: The following adjustments affect the platen gap: the Card Guide Mount Position Adjustment, the
APTC Thickness Detection Adjustment, and the APTC Detection Adjustment.

If no Paper Feed from either paper path

Action:
1.Replace the LF Motor.
2.Replace the ROM Board.

Intermittent Paper Feed from either paper paths

Action:
1.Replace the LF Motor.
2.Replace the ROM Board

First of all check that the ribbon core is correctly placed with the notches fitting on the Green wheels. If th ribbon coe is not secured the wheel will not turn and no ribbon will be detected. If your core is too short and with no notches, you'll have to glue a pice from another core an create a notch.

Remove any slack in the ribbon by turning the ribbon-tightening knob, or reinstall the ribbon cartridge...

First Turn the printer off, open the printer cover and remove the jammed paper if paper is jammed..

***If you need any technical help on printer then you can reach at here

If the printer is still under warranty I would try to get the Canon tech support to help fix it or replace it. If not, look very carefully for any tiny bits of paper that could trigger the sensors. You may also use an air can to blow out hidden particles.

Hope this helps...

Steve













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Hi Debby,
If you remove the paper tray and the cradle holding the ribbon you will se a BLACK holder on the RIGHT hand side of the machine were the Ribbon Cradle sits.
At the bottom of this BLACK holder you will see a small hole. If you get get a cotton bud and put some glass cleaner on it and wipe the 2 sensors in this hole. Replace the Cradle and Paper tray and try it now.

If this does not work have you tried checking that you have set the right paper size and type in Printer Properties.

Thanks

Gary

if you are not using a ribbon you should configure your printer properties in direct thermal the same with your printer configuration in LCD Panel, if your printer properties is different with the LCD Panel error condition ribbon out will come out to your LCD Panel

Did any of the ribbon come away, or tear when it broke, i have heard of small pieces lodging in the carriage or feeder. Check this very thoroughly as blockages can be very tiny. Check you correctly inserted the ribbon too, and it is the correct type of ribbon for your unit. (sounds silly but sometimes it ccan be that simple) try reinstalling printer, is the ribbon cartridge faulty? check it.

op the ink cartridge protective door located above the ink cartridges. remove both cartridges. look at the white ribbon cable that connects to each cartridge. You will see gold dotted connections. look closely for a small hole in the cable . This hole is caused by the spring that holds the cartrdges in. Sometimes people force the cartridge in puncturing this ribbon cable. It is a poor design by HP . The error code will usually say ink cartridge door not closed. Unfortunately the assembly is fairly difficult to replace and can cost as much as to printer. If you bought new cartridges, buy asimilar unit which uses the same cartridges. Then at least its not a total loss. Scrivitron

if you have it set to use thermal ribbon and dont use 1 then you can get this error..

put a ribbon in or there is a switch located inside the case near the feed switch turn it off