At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I would call QVC and report it as damaged. It probably got slightly crushed and the screen is physically damaged or was damaged by heat in storage back in the summer. In this case, it is definitely safer to go warranty than any other direction.
The Kindle Fire comes with a one-year limited warranty they warrant the device against defects in materials and workmanship under ordinary use from date of purchase.
Check with customer service. I haven't had trouble registering my kindles as yet. You may have to change you amazon log in password.
To contact us via phone: http://www.amazon.com/clicktocall
Kindle Fire tablets are notorious for having the AC adaptor and/or the port where it plugs in to the device wear out. I've had three of them wear out when the devices were barely a year old. At six years of usage, you're way ahead of the game. It's possible that you'll be able to recharge your Kindle Fire if you purchase a new AC adaptor, but if the problem is in the tablet itself and not in the cord, you may have to replace or repair the tablet. You didn't say whether it's still under warranty or not, so hopefully you renewed your warranty and won't have to pay for a new one. If it's no longer covered, and you have to pay for a new one, I'm sorry. The good news is that the newest Kindle Fire HD's have the p lug in port set at an angle, which helps prevent it from wearing out so quickly.
Where do you live?
If you live in the UK then you use amazon.co.uk
If you live in France then you can use amazon.fr or amazon.com
You can buy phisical things anywhere. ebooks can only be purchased in your home territory for publishing/legal reasons.
You may need to go to Manage My Kindle and check where you Kindle is registered - if it is registered in the UK then that is why - change that to France if you live in France.
You will need a new keyboard or joy stick. If you're not under warranty you can get the parts at Kindle Repair and there is a guide
that shows you how to put in the screen at Electronics
Repair Guide.
×