Our brand new keurig mini plus wont heat or dispense water
I had the same problem with my Mini ! I also had this problem with my last Mini which was given to me and I tossed out. So I replaced with the new one which just went on the fritz. Called Keurig who were very helpful and told me to descale, but I explained the machine is almost new. So I prodded them for what else could cause the problem and its water that is too cold.
Turns out the problem is that I was using very cold water and the machine can sense the water is cold and will not heat. It does not heat so it wont damage the heating element. I was using 40 degree water from the fridge.
My symptoms were: I would fill it, that the blue light would flash, I would push the button, then the red light would flash and then nothing it would shut off after a while. Now with not so freezing water it works fine!
Hope this helps as I threw out a good machine because the water was too cold!
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