How do I install
Release cup release hose 4 star screws in take off and replace switch
Official advice and support for Dyson technology
SOURCE: I have a DC14 upright. When the Dyson is upright
Hi there,
Sorry to hear you're having difficulties with your DC14. The brush control of your cleaner includes a safety feature which makes a ratcheting sound to warn you when the brushbar is jammed. For a step-by-step illustrated guide demonstrating how to check for and remove obstructions from the cleaner head and brushbar, please see the link below:
http://www.dyson.com/support/help.asp?article=669&product=DC14-ALLFLOORS_US
By removing any threads, hair, or other obstructions which may be preventing the brushbar from spinning freely, you should be able to resolve your problem. However, if you've tried this and are still having difficulties, please get in touch with us directly so one of our experts can run through some troubleshooting over the phone with you. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).
Kind regards,
Jack
Dyson Customer Service
Testimonial: "will let my husband check when he gets home. Thank you for your help."
SOURCE: Dyson DC41 brush won't spin
You need to check the belt hooked to the side of the brush (sometimes hidden by plastic)
SOURCE: Dyson DC41 animal complete stuck in upright
The wheels are probably jammed and won't recline. Mine was stuck pretty bad, and after a half hour of trying to figure it out I just picked up the vacuum and slammed the wheels pretty hard, and it came loose. No problem since. Pushing on it hard did nothing, and gave me the impression I could break the vacuum, but all it needed was a good jolt.
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