HP LaserJet 3015 All-In-One Printer Logo
Posted on Jul 02, 2009

Print OK - Scanner Problem

I have a Hp LaserJet 3015 all in one installed on Windows Server 2003 - Standard edition. I can able to Print/copy/fax except scanner. when i go to scanner icon in my computer double click and it go to 2 step popup message appeared "There is no paper in a document feeder" I attach the same printer to the other PC it is working fine. suspecting the os issue but can you tell me what could be the problem exact diagnose steps.


Regards
Asif

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Jul 28, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Jul 28, 2009
Answers
1
Questions
0
Helped
337
Points
2

I have the same machine and I can not fax or scan. Do I need special software?

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How to adjust resolution in hp laserjetM1212nf mfp

Optimize and improve image quality

Change print density

You can change the print density setting by from the product Properties dialog box.

1. Windows XP, Windows Server 2008, and Windows Server 2003 (using the default Start menu

view): Click Start, and then click Printers and Faxes.

-or-

Windows XP, Windows Server 2008, and Windows Server 2003 (using the Classic Start menu

view): Click Start, and then click Printers.

-or-

Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and

Sound click Printer.

-or-

Windows 7: Click Start, and then click Devices and Printers.

2. In the list of printers, right-click the name of this product, and then click the Properties menu item

to open the product Properties dialog box.

3. Click the Device settings tab, and then move the Print Density slider to the desired setting.

4. Click the Apply button to accept the setting, and then click the OK button to close the dialog box.

Manage and configure printer drivers

The product uses the paper-type setting to establish many internal settings that affect print quality.

Always use the correct paper-type setting in the printer driver. Also make sure that the other settings
on the Paper/Quality tab in the printer driver are correct.

0helpful
3answers

US-4A Keyspan USB Server

if urs is a 3 in one u wil have scan and copy functions also included in this sir.

is urs a 3 in one?
2helpful
2answers

Fax driver missing

Microsoft Office 2010 has a feature that lets you send Outlook, Word, Excel, and PowerPoint files as Internet faxes. This feature relies on having the Windows Fax Printer Driver or Fax Services installed on the computer to send the faxes. The Windows Fax feature is not enabled by default for all editions of Windows. If your edition of Windows includes the driver or service, you must install it before you can send Internet faxes.
Which operating system are you using? Windows 7
  1. In Control Panel, click Programs, and then click Programs and Features.

Note In Classic view, double-click Programs and Features.

  1. Click Turn Windows features on or off.
  2. In the Windows Features dialog box, under Print and Document Services, select the Windows Fax and Scan check box.
  3. Click OK.
za010077668.gif Top of Page
Windows Vista The Windows Fax Printer Driver is included in the following editions of Windows Vista: Business, Enterprise, and Ultimate.
  1. In Control Panel, click Programs, and then click Programs and Features.

Note In Classic view, double-click Programs and Features.

  1. Click Turn Windows features on or off.
  2. In the Windows Features dialog box, select the Windows Fax and Scan check box.
  3. Click OK.
za010077668.gif Top of Page
Windows XP
  1. In Control Panel, click Add or Remove Programs, and then click Add/Remove Windows Component.

Note In Classic view, double-click Add or Remove Programs.

  1. In the Windows Component Wizard, select the Fax Services check box.
  2. Click Next.
za010077668.gif Top of Page
Windows Server 2008 To create a fax server, you must install the Fax Server role. This installs the Fax Server role page, Fax Service Manager, Windows Fax and Scan (with faxing capabilities only), the Fax service, and the Fax printer.
  1. In Control Panel, under Programs, click Turn Windows features on or off.
  2. Right-click Roles, and then click Add Roles.
  3. In the Add Roles Wizard, under Select Server Roles, click Fax Server role.

Note If Print Services are not installed, you are prompted to install it.

  1. Click the users or groups that you want to send faxes.
  2. Click who you want to have access to the fax server inbox.
  3. Click Install.
za010077668.gif Top of Page
Windows Server 2003 The Fax Service is included in all editions of Windows Server 2003 except the Web edition.
  1. In Control Panel, click Add/Remove Programs.
  2. In the Add/Remove Programs dialog box, click Add or Remove Windows Components.
  3. In the Windows Component Wizard, select the Fax Services check box, and then click Next.
  4. If you want to share the fax printer so that everybody in the network can send and receive faxes, click Yes.
  5. Click Finish.


Click here for fax driver
0helpful
1answer

I have an HP LaserJet 3015. I got a new computer

- uninstall everything again
- browse your disc
- open "Setup" folder
- copy "Scrubber.exe" and "scrubber.ini" to your desktop
- run "Scrubber.exe"
- restart PC
- reinstall software
- enjoy
----------------------------------------------------------
- p.s. this will not work under windows 7
1helpful
1answer

HP 3055 All In One laserjet prints all black pages

Odds are that you have a bad toner cartridge; especially common when using remanufactured cartridges. (Staples, Corporate Express, etc.) Replace your cartridge with an OEM HP cartridge and you should be OK.
0helpful
2answers

Hp 3015 prints light with new oem cartridge

Machine may be in econo mode. To enable/disable.
Hope this helps
  1. open the Printer Properties (or Printing Preferences in Windows 2000 and Windows XP).
  2. On the Paper/Quality tab or the Finishing tab deselect EconoMode check box.
0helpful
1answer
Not finding what you are looking for?

347 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...