Some Gigaset phones have an option to have the answering machine play an outgoing message only without taking a message. You should check your settings and make sure you don't have yours set up this way. This could also happen if the memory for the answering machine is full so that it cannot record any more messages.
SOURCE: Gigaset 8825
You can download the manual from the link below: http://www.barclayent.com/manuals/Gigaset%208825%20Full%20Manual.pdf You will find how to use the answer phone remotely on page 60. Please update the question & let us know if the information given was useful to you - Good Luck!
SOURCE: Siemens gigaset 8825 handheld phone
Yes you can go to www.cordlessrepair.com for all your Siemens purchasing and repair needs.
SOURCE: retrieving message
First set up a pin # or use the default which is 0000.
Then from a remote location:
5 - Play New Messages
6 - Record Message
7 - Play All Messages
8 - Play Greeting
9 - Record Greeting
0 - Turn System Off
# - Access help
SOURCE: Gigaset 8825 cordless phone pin reset
The default PIN for base and handsets is 0000 - if it has not been changed
SOURCE: Siemens gigaset 8825 has a problem with the base unit
http://kb.efficient.com/display/1n/index.asp?c=&cpc=&cid=&cat=&catURL=&r=0.5180628
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