Why does kitchen sink drain water from drain side to garbage disposal side

Try running ice cubes through it, it will make a lot of noise but that should clean it out. Please slowly run the cold water with the ice.
I do not like chemicals if they can be avoided. d

It should have come with a Allen wrench. Be sure it is off. Insert it in the bottom into the center hole. Move it back and forth several times until it frees up. Remove wrench and try, you may have to do this several times. Also be sure the unit is reset before turning on. If it does nothing nor makes nay noise it is probably tripped.

Check the drain is not clogged.
Does sink opening have splash guard?
Check that plumbing is vented as required by code:
http://waterheatertimer.org/How-to-repair-and-install-Garbage-disposal.html#slow

Gene h

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Pour in 2 pints hydrogen peroxide
Clean out the drain line
http://waterheatertimer.org/How-to-repair-and-install-Garbage-disposal.html

Gene

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

http://waterheatertimer.org/How-to-repair-and-install-Garbage-disposal.html

Gene
h

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Does the other side of the sink drain? Are you sure it's the disposal thats plugged? If the disposal is plugged you can turn it on and plunge it a few times and see if that makes a difference.

Motor will run with 80% rated voltage that shows on nameplate.
Typical household water heater nameplate will show on side of disposal
http://waterheatertimer.org/How-to-repair-and-install-Garbage-disposal.html#voltage
http://waterheatertimer.org/See-inside-main-breaker-box.html
Add a comment and describe voltage that shows on side of device.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

can you turn it on for me? I would like to see and hear whats going on to better help diagnose, more than likely the "blade" that spins has detached from the disposal motor assembly or the "blade" my be caught/stuck in place, to resolve this issue.
Unplug the disposal(should be plugged in under the sink)Grab a bucket to place under sink to catch waterremove the sink pipe assembly+disposal (remove the disposal)the water should drain into the bucket from the sink.remove and clean the disposal trap, looking for obstructions while you do so.after cleaning and searching for obstruction, reassemble the unit as it was making sure to reinstall all washers, guards and bolts, after you reassemble the unit plug it back in and test it, if you get the same results then there may be a strong possibility the unit suffers from a defect or damage in which case you may need to replace the whole unit or just part it all depends... good luck... more question just ask