It fell now the screen is jumping not responding
Http://www.samsung.com/ca/support/usefulsoftware/KIES/
( make sure your battery is fully charged )
(1)Do a system Backup with Kies
(2) Go to settings privacy
(3) select the checkbox backup my data & automatic restore
(4) Factory data reset BUT leave format sd card unchecked
(5) Reset Phone
(6) Erase everything
(8) wait for it to restore back to factory settings on your phone
(10) if that didn't work let me know
( GOOD LUCK )
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