Hi having a problem with my fisher and paykel intuitive. Fault code 37.
We have pulled the machine apart and when it goes to spin.. it keeps pumping the water back into the machine rather then out to drain.
The pump is not blocked and is working just pumping water back into machine until Fault Code 37 appears..
HELPPPPP!! :)
You have to replace the control board- its shorted and stuck on
Alternatively, unplug the diverter and only use permanent press.
The pump Is unable to pump out because there may be a blockage in the outer bowl.eg sock or hankie.Also no more than a one metre hose length is advisable.Hope this helps Kind Regards.
hi there You mentioned you changed the diverter valve and it looked like it was burnt out ,If that was the case it may be possible that something has gone open circuit in the main board.The diverter electrical is a thermal coeifficeint and when it goes open it can cause problems in the main board.The diverter should have a resistance of between0.7k ohms &2.5kohms and disregard anything outside these values.Kind Regards.
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You have a clogged diverter valve, its blue and looks like a Y, it will need to be replaced, if you want call 1-888-936-7872 they can order the part and walk you thru replacing it
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Hi Ssantucc and jriley,
Thanks for your help. But we have checked everything and pulled the machine right apart and checked for any blockages.. a bit of rubbish but nothing major.. have also blown the bose ou with an air compressor.. definately nothing there.
We also replaced the diverter valve... thinking that was the problem.. and put it all back together but getting the same fault code..
The only thing I can thing of is that the computer has to be reset or something... its like the machine doesnt know how to pump the water out... any other ideas?
Hi thanks for your help... but we have pulled the whole machine apart and use an air compressor to blow out the hose.. a bit of rubbish but nothing major..
ALSO we replaced the diverter thinking that that was the problem.. looked burnt out and put it back together and still the same code.. Water still pumping back into the machine.
Its like the computer isnt telling the machine to do pump water out??? Does the computer need to be reset?
Sorry posted same thing twice.. still getting used to this website.
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