Hi, it's Jeremy from Crucial Vacuum.
There are a few potential solutions you should try to fix the spray on your vax vacuum. Under the brush you will find a plastic strip with pinholes in it that sprays the water. The pinholes can get clogged, so you can clear them by pushing a pin sized object through them.
You can also try looking at the pipes and valves inside the machine. These can become blocked by different materials. To open them up, put hot water into the water tank and run the machine while pressing the trigger on and off to give bursts of pressure to help clear the blockage. After this is done repeat the first solution above.
I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.
Jeremy Lerner
Crucial Vacuum Customer Care
http://www.crucialvacuum.com
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