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Sorted what the error code means, there was a broken ink stick in the shute. Cleared this, but it now needs the error message cleared. The manual says Run Clear ISC Fault test to clear the error. The Clear ISC Fault is located in the Internal Diagnostics Function menu. Does anyone know how to get to this menu?Sorted what the error code means, there was a broken ink stick in the shute. Cleared this, but it now needs the error message cleared. The manual says Run Clear ISC Fault test to clear the error. The Clear ISC Fault is located in the Internal Diagnostics Function menu. Does anyone know how to get to this menu?
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I assume no codes are coming up after leaving it on for a long time. Most likely problem is the electronics module. With the price of it you could buy 2 new dry ink phaser printers. But what you are describing sounds like an electronics module issue.
The majority of the time that code means the print head has failed. That is a print head heater error. You can find some places that sell print heads for about $150 , you would have to google the model number for that. Xerox would charge $750 for a new print head, uninstalled.
The exact explanation per xerox is " The Printhead is stuck in the tilted position, and is not able to tile forward to the print position, due to problems.
This is usually caused by broken printhead restraints, of the machine got shut off in the middle of warming up, and the printhead is stuck to the cap wipe assembly.
Regardless the machines covers will have to be taken off to go any further.
there is a stainless steel print head block on the lower back portion of the frame that gets contaminated with spill over ink from the catch tray. That causes the print head not to move properly. The wiper blade may also be tacked to the print head. That code means the print head is not moving into the print position properly. That stainless steel block is about 1 inch square.
That is a print head tilt error. Either the print head pivot block is contaminated with ink or the wiper blade is tacked to the print head.
Let me know if you want to try to resolve it yourself, I will send you directions.
13,323 is a Printhead Reservoir Temperature Faults . One of 3 things. In order of likeliness.
1. Print head has failed
2. Cable to the back of the print head is loose.
3. Electronics module has failed..
What that code means is that once the ink melts and flowes into the print head, the print head is not maintaining the proper temperature.
That code is a jet heater code.The most likely problem is a bad print head, the second most likely bad item is the electronics module that supplies the 40-50 volt source to the print head heater.
It is a print head tilt error.
Most likely ink is in the stainless steel pivot block at the bottom of the print head.
Also the printer could have been unplugged and the cleaning blade is stuck to the print head.
Or a cable is binding the print head movement.
I found a couple of references to the error ?07,010.43?, it?s a generic message with lots of possible causes. Xerox?s official web site says to turn your printer off a contact their technical support.
I did find one reference that said for them it turned out to be a wiper assembly stuck between the print head and the roller. I?ve never owned a Xerox printer (I?m an HP guy) so I can?t help you beyond that. Xerox?s support site for the phaser series is here: http://www.office.xerox.com/color-printers/phaser-8500-8550/sprt-enus.html
After a power-off, it's now displaying error code 09,035.43:27220.
Sorted what the error code means, there was a broken ink stick in the shute. Cleared this, but it now needs the error message cleared. The manual says Run Clear ISC Fault test to clear the error. The Clear ISC Fault is located in the Internal Diagnostics Function menu. Does anyone know how to get to this menu?
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