Ricoh Aficio SP C811DN-DL Printer Logo
Posted on Nov 11, 2007
Answered

Service Call SC 553 on Ricoh Aficio SP C811DN Printer.

My printer suddenly showed this error message. How can I resolve it?

Please could you give instructions as I have no technicians close by.

Thank You very much.

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  • 1 more comment 
  • Anonymous Nov 12, 2008

    i cant do my jon and close windows when i use other peoples computers.

  • Anonymous Mar 12, 2014

    Ricoh Aficio SP C811DN

  • Anonymous Mar 12, 2014

    Ricoh Aficio SP C811 sc 561

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2 Answers

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  • Contributor 37 Answers
  • Posted on Nov 16, 2007
Anonymous
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Joined: Nov 16, 2007
Answers
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Questions
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Helped
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No.
Type
Details (Symptom, Possible Cause, Troubleshooting Procedures)
553
A
Heating roller overheat (software error)
The detected heating roller temperature stays at 230°C or more for 1 second.
• Defective PSU
• Defective lOB
• Defective EGB
Related SC code: SC 543
1. Replace the PSU.
2. Replace the lOB.
3. Replace the EGB.
This is the simptoms of the service manual , you should check that your power output is stable and double check if there is not anything like paper stuck some were in the fuzing unit wich could also cause the fuzer to over heat

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  • Contributor 1 Answer
  • Posted on Dec 06, 2008
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Joined: Dec 06, 2008
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My printer showed an error message 561

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Service Call SC 553 on Ricoh Aficio SP C811DN Printer.
553 is:
Heating roller overheat (software error)
The detected heating roller temperature stays at 230°C or more for 1
second.
�� Defective PSU
�� Defective IOB
�� Defective EGB

These codes related to the fuser a designed to prevent a fire
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Clear Service Code Error Message
you have to:
press the arrows "up" and "down" at the same time for five seconds
press the OK button
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select option 2: ENGINE
with the arrows navigate and select option number: 5 (MODE)
now press the right arrow until you see "810. SC RESET".
press ok
and later press "execute" (you will see it in the screen of the printer)
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power off the printer for 30 seconds
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thats all
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Error message
It's the fuser. You can try turning it off, wait 30 seconds, and turn it back on again.

If the problem continues, call a technician in to get the thermistor replaced.

It's a common error.
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