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Posted on Nov 01, 2014
Answered by a Fixya Expert

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Dyson battery flashes

When charging charger flashes slowley but will not run sweeper even though it says fully charged

1 Answer

William Clayton

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  • Expert 113 Answers
  • Posted on Nov 07, 2014
William Clayton
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Joined: Oct 01, 2011
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Defective charger and /or battery

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5 Related Answers

Anonymous

  • 50 Answers
  • Posted on Oct 09, 2008

SOURCE: swivel sweeper battery is not charging

the problem is not repeat not with the batteries. i bought another sweeper from a local department store. when i got it home i put the new battery in the old sweeper, and it ran for about a minute. then i put the old battery in the new machine and it ran fine. so the problem is not the battery but somewhere betwee the battery pack and the brushes.

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Anonymous

  • 32 Answers
  • Posted on Feb 18, 2009

SOURCE: replacement battery for a Shark rechargeable sweeper

You can order a replacement battery by going to their website:

http://www.sharkvac.com/partsearch.aspx?CatID=cxmdqvOilfw%3d

You have to put in your model information to get the right battery.

Anonymous

  • 1 Answer
  • Posted on Oct 23, 2009

SOURCE: Not holding charge

Ok, folks.. I just posted my own problem with the battery not holding it's charge..but, we fixed it ourselves.. take the motor loose from the canister , remove the filter and in the back are two contacts.they are two screws at the bottom one on each side... get out your pencil with a GOOD eraser and clean those contacts!..clean around them both and the contact (silver spot at the bottom) and you're good to go!!

Anonymous

  • 144 Answers
  • Posted on Oct 23, 2009

SOURCE: Hi, this is our third Dyson DC-16.. the Trigger

How are you charging your battery? Every battery has a memory. If you dont let it die the first come times then charge to full the battery will assume 40% is 100%.

Testimonial: "Thank you for your solution, but we've had it at least a year.. it stays on charge when not in use.cleaned the connections.working better, not 100%.."

Anonymous

  • 167 Answers
  • Posted on Apr 20, 2010

SOURCE: My dyson DC16 constantly shuts off even when

Hi its Darran at Dyson.

From your description of the problem, it sounds as though there is a problem with the battery.

Your DC16 will have been supplied with a 2 year guarantee. If it still within this period, please contact our Helpline on 0800 298 0298. However if your machine is no longer covered, a replacement battery can be purchased via our website at www.dyson.co.uk/store.

Kind regards
Darran
Dyson Customer Service

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Related Questions:

0helpful
1answer

I bought a dyson V8 today when I plug the charger in a blue light flashes (slowly) is this OK does it mean it is charging properly?

Hi Yvonne, A flashing blue indicates that the battery is charging. No light indicates the battery is fully charged. A flashing red light indicates that there is a fault,
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Hi, 1. The machine stops after a few minutes, even though supposedly fully charged @. Difference between an Animal and a V6 cordless

Dyson will replace the unit for free. Call customer service # on the vac with the serial number
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The brushes on my Dyson V6 sweeper attachment won't turn although it is fully charged.

Your battery may indicate fully charged but if dead it will do that and not work for squat. If charged the motor should run and turn the sweeper with power. If motor runs but sweeper does not check for a stretched belt or one that may have fallen off the pulley.
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Can I leave the battery charger plugged in my Dyson dc 44 animal after it is fully charged?

Hi, I have a Dyson DC56 with a lithium battery for about 18 months and I leave it plugged into it's charger when not in use. I do notice the Dyson charger seems to switch off automatically when charged. I don't have any problems so far. It you have a Genuine Dyson Lithium battery and the genuine Dyson charger it should not be a problem. That is because Lithium batteries have very precise requirements for their charging cycles and therefore the correctly designed charger required to make them work safely is a somewhat intelligent design and needs to be of good quality in having to meet those requirements. So use the original Dyson Charger. Also most high current Lithium Batteries will also have a protection circuit built in further increasing safety and reliability. Just don't use cheap cloned Chinese made Lithium chargers, because you will never know if they have been designed or even will operate correctly.
Now if you have old technology Ni Cad (Nickel Cadmium), LA (Lead acid) or NiMH batteries with basic cheap chargers they should not really be left connected to a charger full time.
0helpful
1answer

Keeps stopping even though I have taken it apart and checked for blockages. +

Are you sure your wall charger is working ok? You might just have a bad battery pack in the sweeper if your charger is working. Do you have a friend who knows electronics and has a voltmeter?

If so, have them check the voltage output of the charger at the plug that goes into the sweeper. Verify that the charger is indeed working ok. Then you will need to check the voltage on the battery pack inside the sweeper to see if your battery is good and holding a charge. A mechanical blockage could be something caught in the vacuum fan blade. You should be able to hold the main part of the sweeper up to your ear so you can hear and then pull the sweeper trigger and see if you can hear the motor try to start. Nothing happening may mean a dead battery pack. Regards, Dennis
0helpful
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Light blinks when i pull trigger

Hi Philip, it's Jack at Dyson.

If you've recently replaced the battery and ensured it's fully charged, and you're still noticing a flashing indicator light, there may be a fault with the main body assembly.

We'd like to take some further details to confirm if this is the case. If a replacement part is required, we can also check whether this is covered under your vacuum's 2-year warranty.

You can reach our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Please have your machine to hand when you call so we can run you though some quick diagnostic checks.
3helpful
2answers

My dyson DC16 constantly shuts off even when battery is fully charged. I cleaned the filters to see if that was the problem. It only runs for a few seconds before it shuts off. It will run intermittently...

Hi its Darran at Dyson.

From your description of the problem, it sounds as though there is a problem with the battery.

Your DC16 will have been supplied with a 2 year guarantee. If it still within this period, please contact our Helpline on 0800 298 0298. However if your machine is no longer covered, a replacement battery can be purchased via our website at www.dyson.co.uk/store.

Kind regards
Darran
Dyson Customer Service

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