To restore missing channels, you need to retune your digital receiver (box or TV).
The
retuning process runs a scan and finds all the available channels. Your
box may have an Add New Channels option that you can use, but this may
not pick up other changes such as channels being moved to a different
multiplex or removed altogether.
How to retune
- Switch on your digital box and/or TV.
- Press Menu on the remote control.
- Select the Setup or Installation option.
- Select the 'First time installation' option (sometimes called 'Factory reset', 'Full retune' or 'Default settings').
- Press OK if your equipment asks if you want to delete all your channels. Don't worry, this is normal.
- If you are prompted for a code, try 0000 or 1234.
- Channels will be automatically installed. This may take a few minutes and your equipment may shut down and restart.
- After retuning, you will have to redo your Favourites list and other
settings. If you retune a digital TV recorder, you also should reset
future recordings.
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