I would like to scan 4 - 5 papers at a time so I kept those many papers for scanning. But it is not picking up papers instead it scans single paper as if kept it on the printer glass (lifting the top cover)
They have either a seperation pad or a roller. This is under the top roller. The main feed roller.Clean roller with wd.-40. Believe it or not. Let it sit for 3to5 minutes and try. Now don't forget to fan your paper. Especially if your in a high static area. Environment plays a big role. Store your paper in a dry place.
SOURCE: Paper in 3310 HP
I have had exactly the same problem. Lost heaps of paper and very frustrated. Last resort solution. Thought that the rollers that pick up paper have become smooth and not gripping paper. So waited until fault occured again (2 Pages later) did not press the ok button when asked to reload paper, and removed the back panel. Using a small artists brush dipped in metholated spirit I brushed the paper feed rollers that come in contact with the paper (not the rear visible rollers). Press the OK button and the paper feed rollers will rotate and try to pick up paper (two times) then will stop and ask for you to load paper and press OK again. Continue to press the OK button when asked, making the printer rotate the rollers while the brush is in contact with them until they have been thouroughly cleaned with the metholated spirit. I also slipper a sheet of 120 grit sandpaper dampened with metholated spirit under the rollers from the back and forced the printer to feed paper by pressing the OK button. Hold the sandpaper firm so that the rollers rotate on the sandpaper. This roughs up the roller surface. Paper feed problem seem to be fixed. Hope this works for you. Cheers Ron
SOURCE: paper transport does not work; terrible grinding noise
I took mine apart from the back and put it back together and it worked. It is probably due to moving it and the bottom paper tray alignment gets out of whack. I inspected all of the gear train and didn't find any worn or missing teeth. I suspect a paper jam started it and the user turned the printer around to open the back door. Since the handles are on the printer the tray doesn't move with it which allows it to separate and possibly jam a pickup drive gear.
SOURCE: Problem with scanning both from the auto feeder and from scanner glass
this is what HP has to say
This document applies to all HP product models.
Issue
When the product is turned on or in the middle of an operation, an
unexpected noise occurs, such as clicking, thumping, or grinding.
Blinking lights and error codes might accompany the noise.
NOTE: Noises can be caused by a number of things.
This document focuses on isolating, identifying, and resolving known
causes of product noises.
Solution
Noises are subjective and can be difficult to describe. Some noises are
normal to the operation of the product and might include the following:
Abnormal noises are a symptom of a problem. The most accurate way to
determine the origin of a noise is to isolate where it comes from and
when it occurs. Use the following steps to try to isolate the noise
issue.
NOTE:
Error codes might indicate the source of the noise. Make a note of any error code or blinking lights that appear.
Step one: Check for loose or broken parts
Step three: Check connection with computer Turn off the computer
to determine if the computer is the source of the noise. If the noise
persists, proceed to Step four. If the noise stops when the computer is
turned off, try to isolate any issues with connectivity:
Step four: Check for a paper jam
Paper jams can prevent the internal components of the product from moving, which can create unusual noises.
NOTE:
Remove any paper jam carefully as it is possible to damage the product when removing a jam from the front of the product.
If the product is plugged into an uninterruptible power supply, that source might make a beeping or whistling noise.
Step eight: Service the product
If you have completed all the steps listed above and are still experiencing a problem, service the product.
Comments by scrodamoon in premium
SOURCE: printer picking wrong tray for print
From the start menue to printers and faxes go to your printer right click and select properties label the 4 drawers as to paper type and select continue, or auto continue to off.
-Carl, please let me know if this helps.
SOURCE: how do I set scan option
Look at this URL: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=57769 for details
The scan options will depend on which version of Vista you are running. Since the Home Premium version is the most common, I'd suggest you look for Windows Photo Gallery or Paint and then under File look for the Import from Scanner or From Scanner (depending on the program).
This will work if your computer is directly connected to the scanner. If you have a router or print server that let you network your All-in-One, you need to look at the specifics for that product.
I hope this helps.
Cindy Wells
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