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Prying the door open is not the first thing that should have been done. The mechanism for the tape transport is having a problem in that it either need service or the belt is too loose. A Technician would open the deck get the mechanism in the stop mode and then eject the tape. Any other way just damages the unit and might make it unrepairable.
The tape has spewed out in the mechanical section preventing the door from opening, some outer doors can be removed by too thumb screws sliding up and out, others are held in by plastic clips, the door may have to be pried open to get the outer door off to remove the tape.
If you remove the cover after unplugging the AC, you will see that when you push the eject button that on the back side the putton is held back by a white plastic piece. Push down the white plastic piece as you press the eject button. The door will open and the tape will release. I jsut did this today on my Sony TC WR 670 dual tape player. Both sides were blocked. I noticed that both fuses on the board were also blown. New fuses didn't solve the problem. May be that the transformer is out?
Mine did that - you will have to patiently keep pressing the clear / stop / pause / etc and even power cycle a few (or many) times and finally you will hear the mechanism release the cassette. Once you hear that - you will be able to eject the cassette. After that go replace the belts.
you can not fix it without tearing it apart. if you do take it apart, try to get the front panel off. Hit the eject button and look for a lever that is stuck.
the motor that drives the mechanism is jammed or burnt out.if you remove the cover and turn the big metal weights driven by the motor,the unit will dock the assembly and the door should open.
it thinks it is playing a tape and that is why the eject doesnt work
Are both sides not staying shut? If it's only one side, look to see if the latch is broken. You should see an arm move when you press down the eject button - while the door is open, press the eject button and see where the arm moves. You should see a hook that catches the door and keeps it closed. It could be broken, or just jammed. Look at the other side of the deck and see it it looks like it's working the same. Unjam the latch arm if it's stuck, or replace it if it's broken.
Both decks are run using belts. If the belt on deck B is slipping, the stop sequence will not complete and the door will remain closed. You can open up the top and watch the sequence for deck A and move the motors/gears by hand on deck B to release the door. Once this is done, have the unit serviced. The parts (belts) should cost around $3 each. Add the local labor rate for the complete repair cost.
Dan
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