Question about ASUS Tablets & eReaders

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My Asus Memo Pad MG8 has the FBI green pak virus

I can't do anything and Asus and BestBuy where I Purchased my tablet won't help me unless I pay them what seems like a ransom! Any help would be greatly appreciated. My tablet is brand new...

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You can download & install Malwarebytes AntiMalware software (Free or Paid version) ( http://www.malwarebytes.org/products/ )

Once Malwarebytes is installed, run the program and update the database if needed.

After updating, Click "SCAN NOW' button and after the scan click "APPLY ALL"

ALTERNATE MANUAL REMOVAL OPTION:
Go to this page and try OPTION 2. (option 1 is the above solution)
http://botcrawl.com/how-to-remove-the-fbi-moneypak-ransomware-virus-fake-fbi-malware-removal/

Posted on Dec 07, 2014

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  • Hans karsseboom
    Hans karsseboom Dec 08, 2014

    Thank you for your reply. The problem is that I am unable to open or sign in on my tablet because the FBI virus has me blocked.

  • domzDOTcom Dec 08, 2014

    Just to confirm.. is the OS android? And what is the correct model no.? Memo Pad 8 has 2 variants - ME181C (Memopad 8) and ME180A (Memopad 8 HD)..

  • domzDOTcom Dec 08, 2014

    If it is android, did you first try a HARD RESET? if youre about to do a hard reset. Remember to take out your Sim & SD card.. all your data, preferences will be deleted and it will be reset to factory settings..

  • domzDOTcom Dec 08, 2014

    To Hard Reset your Memo Pad: With the tablet off, push and hold the Power & Volume Down keys (for some terminals this works with the Volume Up button instead). A small menu will appear. Select the second option, “Recovery Mode”. Select Wipe Data/Factory Reset from the available options. Enter Yes to confirm and let the device initialize.

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Posted on Jan 02, 2017

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Cheers,
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