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ronald thomas bobst Posted on Dec 20, 2014

I can not download anything on my tablet because the FBI malware is the only thing I can get help Me

I tried holding the reset button for 30sec. Nothing happen . also tried the soundbotton and the powerbotton at the same time and nothing changed all I get is FBi malware try a better answers next time

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moorelove

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  • Posted on Dec 20, 2014
moorelove
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Go to your control panel and look in programs, and look for any programs that you are not used to seeing, because somehow you have a malware virus and it is nasty. You need to delete any programs that you know that you did not download and delete that program. restart your computer after you do this, and then download AVG free antivirus, this is what I have and it works great for these type of issues, best of all its free. You have the option to upgrade if you want, but the free version works just fine. Good Luck !

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April Argo
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Andrew Jones answer was correct...



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M Asish
Level 2 MVP · Expert
Try resetting it by holding down the power button for 10 seconds.that would shut it down. Restart then try logging in. Try to factory reset using the combination buttons as listed below
look for a tiny reset pinhole along the case it may reset the tablet too All RESETTING Ways Below Holding Down Certain Sequence of Keys or Buttons will put Most Tablets or Android Phones in Service mode to Factory Restore to New.
Hold Vol + & Power 20 sec
Hold Vol - & Power 20 sec
Hold Vol + - & Power 20 sec
Hold Home & Power 20 Sec
Hold Vol + & home & Power 20 sec
Hold vol - & home & power 20 sec
Hold Vol + - & Home & Power 20
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