I tried holding the reset button for 30sec. Nothing happen . also tried the soundbotton and the powerbotton at the same time and nothing changed all I get is FBi malware try a better answers next time
Go to your control panel and look in programs, and look for any programs that you are not used to seeing, because somehow you have a malware virus and it is nasty. You need to delete any programs that you know that you did not download and delete that program. restart your computer after you do this, and then download AVG free antivirus, this is what I have and it works great for these type of issues, best of all its free. You have the option to upgrade if you want, but the free version works just fine. Good Luck !
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