It's probably stuck in sleep mode. Carefully remove the back panel of the tablet with a strong, thin blade, WITHOUT damaging the cover. Disconnect the power cord for at least 30s and reconnect, close back. Start machine. Go to power management and change default to NEVER use sleep mode. Good luck!
Go to support.nextbookusa.com,
/support
Also go to www.ownersmanualdownload.net/factoryreset/nextbook
I couldnt find anything but These links will help surely.
SOURCE: Nextbook quad-core windows 8.1 tablet 2in1
Take it back, the more you delay the less chance they will help you or replace it.
Testimonial: "But I ordered it online"
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Usually answered in minutes!
You REALLY have to ask? TAKE IT BACK or return under warranty to the Mfr!
http://www.youtube.com/watch?v=FvtP_jK0U... This video should get you up and running in a few minutes.
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