How do i turn off the closed caption on my toshiba 51h84 tv? i tried setting via the remote and changed the CC option to OFF but i still see the closed caption wording...it is driving me crazy!! help!

What's your source for the video? For video from a set-top box (Blu-ray. cable box, etc), you have to disable captioning at the source. The TV's CC control only work for OTA and unscrambled cable channels when the incoming signal goes to the RF (coaxial) ANT/Cable input. If this is your source, press the Menu button. Use the left/right arrow buttons navigate to the Preferences menu. Open this sub-menu (down arrow) and highlight the Base CC mode. Use the left/right arrows to change the current mode to Off. Press Enter and then press Exit to save and exit the menu.

The set-top box may not have an option to control the closed captions from the remote but accessed through the On-Screen Menu. On some satellite receivers that provide a signal to a primary and secondary TV. to enable or disable the captions on the second TV at the primary TV's set top box. Then both TVs will show the captions. On my IPTV box, I need to use a password from the service provider to access the Settings menu. The control for the Closed Captions are in the Hardware > Audio Settings menu.

I hope this helps. Please add a comment with the specifics about your devices/source. I can try to find the directions for disabling the captions for your source.

Cindy Wells

If you are using a cable box there may be a setting in the cable box that sets and provides the CC from the cable box provider and not from your TV.

Another words the CC is not provided via the TV but from the cable box. Check under the cable box settings if you are using a cable box and disable CC under settings in the box.

If the TV connects directly to an antenna or the cable service (no box) then the CC would have to be decoded in the TV. Usually there is a CC button on the remote exclusively for the Close Caption feature. If not and an alternative choice to enable or disable would be to select the menu option of the TV and index down to the CC option and turn off. Usually a remote is not required to accomplish this procedure.

closed caption can be blocked by the cable box- make sure cable box is set to allow closed caption.

on the TV, makes sure CC is set to CC1.

be certain you are on a Closed Caption program...all PBS stations are Closed Caption, all the time.

under the settings on the tv. i think via either the remote or on the tv itself cycle around the options there is a cc option turn that off. if you have it hooked up to a cable box. its under settings then cc caption on your cable/ direct tv box and turn that off. hope this helps let me know!

Hi,

There are several possibilities here so you will need to work with me to resolve this problem. In order for Closed Captioning (CC) to work, you need to make sure the CC settings are correct on the TV, and then make sure they CC is switched on. In addition, if you are using a cable or satellite receiver box, CC also needs to be switched on for these "boxes".

It's easiest to start with the TV. Please make sure you have done the following:

1. Check the Closed Caption settings are as follows from the TV on-screen menu as follows:

a) Press the "MENU" button on the DYNEX remote
b) Press the RIGHT arrow twice to highlight the "SETUP" menu
c) Press the DOWN arrow once to open the "SETUP" menu
d) Press the DOWN arrow twice to highlight "CLOSED CAPTION"
e) Press the RIGHT arrow or the "ENTER" button once to open the CLOSED CAPTION MENU
f) Make sure the Closed Caption option "CC MODE" is set to "ON". This can be changed using the UP/DOWN arrow keys to highlight "CC MODE" and using the LEFT/RIGHT arrows to switch between off and on.

The "Basic Selection" and "Advanced Selection" settings are for analogue and digital closed-captions respectively. In addition, the "Options" sub-menu can be used to change the size and style of the digital closed captions (Advanced Selection). All three of these options should eventually be set according to your personal preferences, but for the purposes of making sure it is working, I suggest you set them as follows:

Basic Selection = CC1
Advanced Selection = Service 1

These options are the basic settings which will display only the spoken dialogue of the TV program.

g) Press "EXIT" on the remote to close the menu and return to viewing mode.

2. Press the "CCD" button on your Dynex remote control. This can be found in the bottom right-hand corner of the remote. Each press of the "CCD" button will cycle the closed captions between ON and OFF. (CCD means Closed Caption Display)

3. Check the Closed Captions are displayed and then adjust the Basic and Advanced Selection options until the type and appearance of the closed captions are how you like them.

If you have done the above and still cannot get it to work, please let me know whether you are using a cable or satellite receiver and the brand/model number. I will then be able to assist you further.

Regards,
BElectric

Captioned programs are marked in TV listings by "CC". so press the cc button on the remote and the closed caption option will be applied.press that cc button again to turn off the closed caption option.
1) Check the size and manufactured year of your television. If it was made after 1993 and is larger than 13 inches, it has a closed captioning system built into it. Otherwise, you may need to purchase a separate closed caption system, which are available at a number of online outlets.

1. 2)Turn on your TV and access the menu for closed captioning. The precise location of the menu varies by television set. Most are accessible by pressing the "Audio" or "Set Up" menu on your remote, then scrolling down to the "CC" or "Closed Captioning" option. Check your owner's manual for precise instructions.
2. 3)Turn the closed captioning option to the "On" position. It will then run closed captions for every program that broadcasts them. Newer sets may allow you to adjust the size, font and colors of the closed captioning letters to fit your individual tastes.
3. 4)Tune to a particular program for a few minutes to make sure the closed captions are working. Note that while many broadcasts run closed captioning, not all of them do. If the captions don't appear, check your TV listing to ensure the program includes them.
4. 5)If you're watching a DVd on your TV, access the DVD's "Set Up" menu. It should have captioned options, which allow you to show captions in English and possibly other languages as well.
5. thanks.

The subtitles in dubbed videos VCD/DVD the process to follow are :-

The closed caption feature has two options:
• Captions—An on-screen display of the dialogue, narration, and
sound effects of TV programs and videos that are closed
captioned (usually marked as “CC” in TV listings).
• Text—An on-screen display of information not related to the
current program, such as weather or stock data (when provided
by individual stations).
To view captions or text:
1. Tune the TV to the desired program.
2. Press MENU, and then press x or • until the CUSTOM menu
appears.
3. Press z or y to highlight CC.
4. Press x or • to highlight the desired closed caption mode, as
follows:
• To view captions, highlight C1, C2, C3, or C4 (C1 displays
translation of the primary language in your area).
Note: If the program or video you selected is not closed captioned,
no captions will display on the screen.
• To view text, highlight T1, T2, T3, or T4.
Note: If text is not available in your area, a black rectangle may appear on your screen. If this happens, turn the Closed Caption feature OFF.
To turn off the Closed Caption feature:
Highlight OFF in step 4.
Note:
A closed caption signal may not display in the
following situations:
• when a videotape has been dubbed
• when the signal reception is weak
• when the signal reception is nonstandard
PS: If you do not want to set these function & their commands can be entered via the buttons on the TV set. Using the remote is much easier to operate............ sodeep

well if it has a menu option go into menu then set up and change cc okay if does not have menu button try to find universal remote w/ menu option and try to change okay

I've had this problem for a bit, it seems that there are two ways to turn off the closed captions.
1:Menu--->Preferences--->CC and Digital Audio Selectors. This displays the menu on the bottom of the screen with the choices of Closed Caption formats and digital audio. This is not the correct menu to be in. This turns off the CC as long as the TV is not turned off or the input is not changed. This is a temporarily either turns the CC on or off.
The Solution:
2:Menu--->Setup--->TV Settings--->Closed Captions Settings Displays a menu in the center of the screen, with the options of Turning the Closed Captions on and off, the Analog CC Mode and Digital CC settings. You must turn the Closed Captions off in this menu or the changes to CC are temporary.
For the record:
1. I'm aware I'm 2 years late on this, but I just want others to be able to solve this issue on their Toshiba. Don't worry, my Toshiba is the same age as yours
2. I've lost faith in Tech Support ages ago. I'm sorry that they were that incompetent.
3. Its ridiculous that there are two entirely different menus to alter the closed captions. Took me forever to figure this out.
Hope this helps you and others.

Closed Caption may only come on when you have the television muted.