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David Rendle Posted on Jan 01, 2015
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HOW DO I UNDER FREZZER MY KINDLE - Amazon Kindle 3G

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Jon Crain

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  • Expert 78 Answers
  • Posted on Jan 02, 2015
Jon Crain
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Hold the power switch for 20 seconds. Slide the power switch and hold it in place for 20 to 30 seconds before releasing it.

  • You need to physically hold the power switch in its off position for this long. Doing so tells your device to "reboot," in essence, instead of merely shutting down.
  • The reboot screen should appear as soon as you release the power switch.

Give the Kindle time to reboot. The Kindle will reboot within a minute or two. Be patient and give your device ample time to finish its reset.
  • There is some possibility that the Kindle will freeze as it reboots. This may be the case if your Kindle stays frozen on the reboot screen for more than ten minutes.
Charge the Kindle. If the device freezes during the reboot or does not respond to the reset at all, plug the charger in and allow your Kindle to charge for 30 minutes or more.
  • Make sure that your Kindle has enough time to complete a full charge.

Hold the power switch down again. After you finish charging the Kindle, slide the power switch and hold it down for another 20 seconds.
  • The reboot screen should appear again. Give the device a minute or two to reboot before checking it again. This should complete the reset.


I’m happy to help further over the phone at https://www.6ya.com/expert/jonathan_828b54f422cbefdd

  • vera kirby
    vera kirby Mar 23, 2015

    thank u perfect answer, can now read my kindle again

  • Anonymous Feb 24, 2018

    Give a call to the Kindle Support 8776909305

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honey

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  • Amazon Master 262 Answers
  • Posted on Jan 05, 2018
honey
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John Crain gives the exact solution for the problem. If this solution is not working for you you can give us a call +1 (877-330-0887) Kindle Technical Support Registration 877 690 9305

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