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senga Posted on Jan 02, 2015
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My ipad is locked how can i fix it

I can remember my pass number and iv locked it ipad is disabled connect to itunes

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Harrie

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  • Apple Master 6,746 Answers
  • Posted on Jan 02, 2015
 Harrie
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You have setup an iTunes account with Apple. When you connect the iPad to iTunes, (WiFi or via computer) they ask you the password for your iTunes account. If you forgot that one, Apple can send you an reset code to the mail address connected to the Apple account. (Not the iCloud mail)
If nothing works, goto the closest Apple store and take your invoice with you and an ID card, to prove you are the legal owner, perhaps they can help you.

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