WHy is not facebook resolving my case? They asked me for ID to prove my name is real which I have done via uploading a picture of my passport ID, and now they wont get back to me and I can not access my account. What can I do ?

need to notify facebook for any assistance

If your account is under review, and you've uploaded your ID to Facebook, you'll have to wait until someone has reviewed your documents. If your Facebook account doesn't represent your real identity, as is apparent by the name you're using here, you probably won't regain access to it and it will be deleted.

You need to send an e-mail to there customer care department and from then you should ask: did you receive my photo ID?
You should then add: if you did receive my photo ID why is my account still locked?

Better still if there is a phone number for there customer care, phone that and ask the same questions.


You should be very careful when responding to e-mails which are asking for personal information. Not all are real. It's possible you responded to a fake one asking for personal information and the people that got this compromised your account, which maybe account for it being locked.

If your account is locked by facebook you will have prove ownership . You can do this by sending I copy of drivers license, birth certificate , any account from a government agent. send this as a attachment. to facebook.

ok i got a solution for u , here's the steps:
1- create another account
2- register ur same exact number used on ur suspended account and confirm it
3- you will receive an email at ur suspended accounts email telling you that the number has been removed from ur account an registered to someone els
4- now try to login to ur suspended account , it will give you 2 ways to verify ur account ( recognizing ur friends pics , or use phone )

now u can verify ur account .. i used pictures to not fail in the phone troubles again

good luck

Source(s):

tried it myself , worked like a charm

Hello,

Just get a DNA test done. This will prove it.


If you need further help, I’m available over the phone at https://www.6ya.com/expert/matt_8dbc24bf722649ac

It needs to be done prior to uploading to facebook. If you have a copy of it on your computer just open it in say Microsoft Picture Manager or paint or whatever program your using to view pictures and rotate there and save using the same file name. Then go to facebook and upload the new picture to facebook.. Not too difficult. Get back to us if you have any more questions..

To upload profile pic:

1) Click "change picture"
2) Click "upload picture"
3) Click "browse"
4) Choose the picture than you want to upload.
5) Click "upload", and you're done!

Or: http://www.facebook.com/home.php?#/editp…

To create an album and upload pictures in the album:

1) On your facebook profile, above your status update box, click "add photos"
2) Name the photo album
3) Click "post".
4) Click "try the simple uploader"[if you don't have the plugin]
5) Browse the pic that you want to upload, click "upload" and you're done!

Or: http://www.facebook.com/home.php?#/edita…

To add pictures to a photo album that you already created:

1) Go to your photo box section.
2) Click "edit picture" from the album that you want to add pictures to.
3) Click "add more".
4) Browse the picture that you want to add, and you're done!


(Please rate my solution )