My Sony CDP-CX100 100-disc CD player will not load a disc. When I choose a disc, the carousel rotates counter-clockwise to a certain point, stops, backs up perhaps a fifth of a rotation, then rotates back to that same point, stops, and continues repeating that action, never choosing a disc. I took the cover off, and the carousel stops turning when the first CD in a slot comes into contact with the small grey steel arm with a white plastic spool on the end, which looks as though it's function is to select or load the disc. When I move the arm manually, it moves a bit, but not far enough out of the way to allow the discs loaded into the carousel to pass by it. How do I make the arm function properly, so that it retracts itself out of the path of the rotating CDs? 
Sounds like a bad or dirty sensor.
SOURCE: Wurlitzer arm keeps running
check the white plastic actuator next to the gear box, it is probably broken and not actuating the microswitch underneath it, these often fail, it may look ok,, but it actually is loose and the set screw on top of it is not clamping it to the rod.
SOURCE: Rotary table on Sony CDP-CX225 200 disc changer will not rotate
I think CD Mechanism needs service and might required belts replacement.
You need to get service manual of your CDX-C225 model to do this job as manual contains all technical info about mechanism etc.
Hi,
It sounds like there is a cd tray alignment problem, there is no quick fix, all i could suggest is to send it to us or take it to your nearest dealer.
Regards.
http://www.audiovisualservices.info/
SOURCE: I have a 100 disc
probably the laser is defective. Is the lens moving and laser lighting when its read? If not there can be a fault at the servoboard.
SOURCE: Sony CDP-CX300 attempts multiple times to load a CD but evenually reports Loading Error.
The lazer is shot end not reading the info of the disc any more,
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