Page 19 and 20 of the manual tell you what to do if the flip won't pair. https://motorola-global-portal.custhelp.com/ci/fattach/get/634666/1370266396/redirect/1/filename/Elite_Flip_GSG_68017335001A.pdf
If the Getting Started guide doesn't work you can also check out the Elite Flip Help page Motorola Support Find Answers Motorola Mobility Inc
Mark
Motorola Support
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