We have a LED code showing on the new Intex pure spa. E97 Dry-fire Protection. What does it mean

Question edited for clarity and typos.

If alarm code E97 is displayed on the control panel, it means there is a heater fuse error. If alarm code appears on the control panel, unplug and plug back in the GFCI/RCD and test the GFCI/RCD to restart the system. If the problem persists, please contact a Intex service center for assistance.

What does code E97 on my spa mean? What should I do if ...

E 97 is an error code that indicates a dry fire protection system has been activated in your Intex Pure SPA. This means that the spa has sensed that there is not enough water in the system, and it has automatically shut down the heater to prevent damage.
To solve this problem, you will need to add more water to the spa. Once the water level is above the minimum level required for safe operation, the dry fire protection system should reset itself automatically.
It is not recommended to run the filtration and the bubbles or jets without enough water in the system as it can cause damage to the pump and other components. Therefore, make sure to add enough water before turning on any functions of the spa.
Also, make sure to check for any other causes that may have led to the water level dropping too low, such as a leak or drainage issue. If you continue to experience issues, refer to the owner's manual or contact Intex customer support for further assistance.

Question edited for clarity. 'make model (what it is) first 3 words
Question moved from 'Pure Cameras'.

Intex are pretty good with technical documents. 'Pure Spa' is the 'friendly name', but they all have model numbers.

This

https://intexfaq.ch/wp-content/uploads/2021/02/2021-SSN-Combo-Spa-28462-Control-Base-Repair-Guide.pdf

Was found here. Click the IMAGES tab for lots more pictures.

https://www.google.com/search?q=intex+pure+spa+wiring+diagram

..

pump error --pump rebuild --thats a pump error and what usually happens is the pump shaft a little ceramic shaft breaks and stops pump can be repaired by replacing with a brass one --go to home depot and buy brazing /welding rods $10 forgot the size clean off the flux -coating cut to size about 3 inches need brass because the pump in magnetic ---other is clogged filters Intex SSP 10 PureSpa Repair less than 40 this link shows how to take apart the pump

If alarm code E90 is displayed on the control panel, it means no water is flowing through the system. Check with Intex for a repair manual ( On line and google..)

Did you check at INTEX support?

http://www.intexcorp.com/support

Might be a good isea contact INTEX Customer Service

• (800) 234-6839 M-F 8:30 AM - 5 PM PST

Customer Service
Support Intex

Intex E96 code means there is a heater fuse error , replace the fuse & your problems should be fixed

Sorry to hear that you have been the victim of a common plague associated with the inter spa.
if your unit is no longer in warranty then you will have to buy the new head. The head being the part held in place by the three hex socket screws.
Remove the screws, lift the head and unplug the harness, when the new one arrives just install in reverse order.
this happened to me and my replacement head is still going strong three years later.
look up intel parts on the internet and find the part you need and order direct.
my replacement head cost $34 then.

We have a LED code showing on the new Intex pure spa. E97 Dry-fire Protection. What does it mean