I have a Fisher and Paykel top load Eco smart washer. It stops at the rinse and spin cycle. It does not drain the water out. It just stops. How do I reset the machine?

Terence Fourie

• 909 Answers
• Posted on Sep 14, 2009

SOURCE: Fisher & Paykel washer GW712 won't spin

There is an issue with your drainage area. Best to remove the pump and check for the obstruction in the line or at the impellar.(If the water is not completely drained, the pressure switch wont send a low level to the timer to allow a spin).

SOURCE: Fisher & Paykel GW612 Top Loading Washing

Hi there
That fault is the pump blocked error (no change in water level).
i have a quick and easy way to solve this problem.

first turn the machine off then tilt the machine back and lean it on something(a chair or wall), look underneath, in the top right hand corner of the plastic outer boul you will see a small pump motor it has a fan on it spin this fan and if it is hard to turn that means there is somthing stuck in the drain pump keep turning the fan and try to free whatever is stuck in the pump, then try the machine on spin again all goin well the object in the pump should come out with the drain water(doing this will not harm the machine) if the object is still stuck you will need to get the water out of the machine (bailing or siphioning will work) and tilt the machine back again and take the wires off the pump and there should be a white tab on the boul holding the pump on pull this tab and twist the pump anticlockwise about a quarter turn(you will need a few towels or a boul or bucket to catch the water) and it should come off exposing the blockage.
Hope this solves your Problem.

Nick

SOURCE: fisher & Paykel Smart Drive 9 Pride

Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it (4 to 6 inches maximum). Snaking out your standpipe would be good too.

Rate me pl.....if helped. Click on 'thanks for trying' if not helped, your prob will be back for someone else to solve.

SOURCE: Fisher & paykel top load washing machine

We had the same problem with our washing machine being full of water and beeping during the rinse cycle. The problem is that the filter, which is located under the washing machine, is plugged with something. Ours was plugged with a cotton swab. You have to tip the washing machine up and remove the filter and unplug it. The filter is in the center of the bottom of the machine. It twists off. I had to get the cotton swab out of inside the machine through this opening.
This machine plugs up a lot - I've never experience this with any other washing machine. Good Luck!

SOURCE: Fisher & Paykel GWL11 Top-Load Washer troubleshooting

I've had my washer for about 8 years. I experienced the same problem - pump stopped draining the machine. I called F&P and "Patrick" told me that I need to 1) unplug the machine, 2) tilt up the front of the machine, 3) spin the pump (plastic blades) until they turn freely (usually counter clockwise) but I turn it both ways till it turns freely, 4) plug the machine back in and press the buttons to get it back where it was - this has worked every time to get the machine going again. I do a lot of "dog laundry" and I'm sure the rugs/dog hair cause the problem. Hope this helps!