According to what I was able to find the device does not require to be opened to insert the storage media.
I am assuming the device you are referring to is the same as the device shown in this link: http://www.dynexproducts.com/pc-314-2-dynex-5-in-1-usb-20-card-reader.aspx
If you are having troubles getting your storage media to fit into the slot then it is possible that the media type is unsupported by the device or that the storage media is being inserted incorrectly.
I hope this solves your problem, best of luck.
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