Max Paper Weight

well could be several reason incorrect paper size incorrect paper weight are you running Thick 1 or Thick 2 to paper. Do you know how to read paper weight? on out side of the paper package is words 20lb or 36lb mite also see the something like 75 g/m2 that is the weight of paper in the metric world (Every one else except the GOOD OLD USA.:):):) we use the lb. system . select paper on the control panel and make sure the paper weight matches most paper copy are putting both lb. and metric but if it is only metric then use the control panel to figure it as you select the thick 1 or 2 you will see the g/m2 on the control panel, if you using paper off the shelve and don't know then call the company where you get the paper from and ask them. Are using the bypass tray make sure that you follow the icon on the screen when it says load paper in the by pass tray does the little icon show portrait or landscape. if you using legal size paper did you pull out the extention tray to allow additional sensor to come into play for the longer paper. Does you print properties on the computer screen match what is in the draws? IF the paper come wrapped an only has lb. # then you will not find it on the control panel you need to get your operation manual out in that manual will be a chart that show what lb. # equals what thick 1 or thick 2.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Step Three: Check the paper type Verify that only recommended paper is being used for printing. The recommended paper types and weights for most HP printers include:

• Plain paper, 20 to 24 lb (75 to 90 gsm)
• Legal size paper, 20 to 24 lb (75 to 90 gsm)
• Card stock, up to a maximum of 110 lb (200 gsm)
• Envelopes, 20 to 24 lb (75 to 90 gsm)
• Photo paper, 145 lb (236 gsm)

NOTE: Supported paper weights and types vary by product. Check the Specifications sheet for your product for more information.

If you use card stock up to a maximum of 110lb then there should be no special mode to enter to print on this type of paper. Photo paper weighs in at 145 lb maximum which is heavier and can be printed on without selecting any special 'mode.'

Good luck on printing on heavy card stock.

Based on the Media weight for a HP Deskjet 9300
The Main Tray can support up to 36 lb bond.
The Manual Tray in the Back can support up to 70 lb bond via a single sheet.
You must check the weight of the thick paper you are using to make sure your using the correct weight.

Handle a variety of business needs. Spend less time loading
paper with an input capacity of up to 375 sheets. A 125-sheet
multipurpose tray and a 250-sheet paper tray offer easy
access to a variety of paper finishes, sizes, and types,
including labels and envelopes, at weights of up to 47 lb
(177 g/m2) and HP laser glossy and photo papers up to 70 lb
(220 g/m2).1

It sounds like your paper stock may be too thick for the printer. Many printers do not handle paper heavier than about 26 lb. without some problems. The issue is the paper-rollers are not sufficiently strong to grab the paper, bend it toward the paper path, and then feed the paper into the machine.

Try using a lighter weight paper - 20 to 24 lb. max., and see if the printer does a better job for you!

Verify that only recommended paper is being used for printing. The recommended paper types and weights for most HP printers include:
Plain paper, 20 to 24 lb (75 to 90 gsm)
Legal size paper, 20 to 24 lb (75 to 90 gsm)
Card stock, up to a maximum of 110 lb (200 gsm)
Envelopes, 20 to 24 lb (75 to 90 gsm)
Photo paper, 145 lb (236 gsm)
Supported paper weights and types vary by product. Check the Specifications sheet for your product for more information.

Hi manitou344:
Here is some info that might help you.

Table 1-8. Tray 1 paper sizes1
Media Dimensions Weight or thickness Capacity
Minimum size paper 76 by 127 mm
(3 by 5 in)
60 to 163 g/m2
(16 to 43 lb bond)
100 sheets
(75 g/m2; 20 lb bond)
Maximum size paper 216 by 356 mm
(8.5 by 14 in)
60 to 163 g/m2
(16 to 43 lb bond)
100 sheets
(75 g/m2; 20 lb bond)
Minimum size glossy
paper
76 by 127 mm
(3 by 5 in)
75 to 120 g/m2
(20 to 32 lb bond)
Maximum stack
height: 12 mm (0.47 in)
Maximum size glossy
paper
216 by 356 mm
(8.5 by 14 in)
75 to 120 g/m2
(20 to 32 lb bond)
Maximum stack
height: 12 mm (0.47 in)
Minimum size
transparencies2
76 by 127 mm
(3 by 5 in)
0.12 to 0.13 mm thick
(4.7 to 5 mils thick)
50 sheets
Maximum size
transparencies2
216 by 356 mm
(8.5 by 14 in)
0.12 to 0.13 mm thick
(4.7 to 5 mils thick)
50 sheets
Minimum size
envelopes
76 by 127 mm
(3 by 5 in)
60 to 90 g/m2
(16 to 24 lb bond)
10 sheets
Maximum size
envelopes
216 by 356 mm
(8.5 by 14 in)
60 to 90 g/m2
(16 to 24 lb bond)
10 sheets
Minimum size label 76 by 127 mm
(3 by 5 in)
75 to 163 g/m2
(20 to 43 lb bond)
50 sheets
Maximum size label 216 by 356 mm
(8.5 by 14 in)
75 to 163 g/m2
(20 to 43 lb bond)
50 sheets
Minimum size
cardstock
76 by 127 mm
(3 by 5 in)
135 to 216 g/m2
(43 to 43 lb bond)
50 sheets
Maximum size
cardstock
216 by 356 mm
(8.5 by 14 in)
135 to 216 g/m2
(43 to 43 lb bond)
50 sheets
This printer can
detect transparencies that were not designed for use with HP Color LaserJet printers.

This link is to the user manual on the Minolta QMS website/
ftp://ftp.minolta-qms.com/pub/cts/out_going/manuals/2200dl/usrgde.pdf

Hope this is of some help.
ed

Maximum plain paper weight is 20 to 24 lb. (75 to 90 gsm)

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00719425&lc=en&dlc=en&cc=us&lang=en&rule=18140&product=1153494#N852