I have assign the ip address, subnet mask, gateway, DNS server primary/Secondary Both, SMTP server address, also made the email shortcut, its showing on the machine but when i send a document connection error message appears.I think some of the email settings are missing. In this model i am unable to find where to enter the from address email address of the sender and SMTP authentication??
Just set up email as normal, scan doc to pc,check docs or scan folder on pc for scanned doc, open new email and click the attach icon, navigate to scanned doc folder, highlight and press ok, then type address and send.
Testimonial: "Peter Warr Hassall, i am very disappointed by your answer!"
Can only answer genericly, you gave no details, I can't read minds,
1) What OS are you using, 2) what email software, 3) what scanner are you using,
You should never have to config email, those settings are automatic with static IP, unless you use a router with security, you give no values for subnet mask or default gateway you claim to have changed, Uninstall your email programe, restart computer, reinstal email and update, restart again, email should work off the internet settings without extra config settings, never heard of it being any other way, or go into dos, ipconfig/dnsflush and then go to iprenew, then try using email, CAN'T GIVE BETTER ANSWER WITHOUT KNOWING SOFTWARE AND OS AND WHY YOU HAD TO CHANGE THOSE SETTINGS..
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Konica Minolta bizhub 3320 MFP
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