The keyboard is paired with Samsung Galaxy Note Pro 12.2 tablet.
SOURCE: I have a samsung galaxy 7 tablet. I bought a htc
WOW now see this is exactly why I tell people to stay away from Tablets and Netbooks. Yeah they are small and easy to carry around but more times than not they don't have all the components you're going to need. Who in 2012 would make a tablet that does not have a usb port? What was this manufacturer thinking? That alone should qualify you for a full no questions asked refund. Oh and I can certainly understand why the seller is not responding to you with an answer. They are probably swamped with calls about this piece of junk. That's exactly why HP got out of the market. The tablets they produced caused them nightmares? They were just recovering from the nightmare caused by Nvidia on the bad GPU graphics video cards that was in so many of the Pavilion product line.
I know I've not helped you much but on these things (Tablets) for the most part you are on your own with them. They were really not designed to do much other than take a peek out on the internet. They were not made for attaching this, and attaching that or downloading this and that. I've had people bring them to me and the operating system was something that no one had ever heard of and they tried to load a windows based operating system and it wouldn't work on the trash.
As for me, my cellphone has better internet capabilities and is more reliable.
SOURCE: Where can I download a user manual for my new Galaxy Note 10.1 tablet
You could try here: http://www.samsung.com/us/support/
SOURCE: how to reset master reset on samsung galaxy tab pro tablet
Try the info on this site:
SAMSUNG Galaxy TabPRO 10 1 WiFi how to hard reset my phone HardReset info
Here you go.
http://downloadcenter.samsung.com/content/UM/201401/20140125112328617/SM-P900_UM_EU_Kitkat_Eng_D06_140124.pdf
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