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Charles Bolter Posted on Mar 02, 2015

I have a Netgear WNR2000 v4 router. We recently had a power outage.Power came back on in 5 seconds.The cable modem is fine,however the router ONLY shows me a solid green light for power, nothing else.

We basically has a brief power outage and after about 5 seconds, all power in our home was restored. I have this router connected via Ethernet to a single cable modem and only use the router for it's wireless capabilities. After the power came back on, the cable modem seemed to reboot (and it works fine, I have it connected via Ethernet directly to my one pc, a laptop). However, after closer inspection, ONLY the power light on the netgear router comes on. After power cycling it (just unplugged the power cable for about 10 seconds and then back on), the same thing. The router does seem to communicate w/the modem briefly, as all the lights come on for a brief few seconds and even the internet light comes on for almost a minute, but then, nothing. Everything goes dark, except for a solid green light. After looking at the manual, I know it's not a corrupted firmware issue, or else the power light would blink and not go solid (or go amber), but it does come on and stay on. I have NOT tried to connect the wireless router via an Ethernet cable (to access either the net or the router's config. intranet page), NOR have I done the factory reset, where you use a pin to push that set-in button (for 5 seconds), the restore the router to factory original settings. I'm thinking that may be my only other thing to try, except for a direct Ethernet cable. What is the best suggestion for the quickest and easiest fix here? I've this model for less than a year, I believe it's either their latest wireless N model or at least quite new since it hasn't been a year yet (but getting close, like almost a month left and I won't have any warranty left). Suggestions please?

2 Answers

livvy_41

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Check the wifi on off button on the router ,if it is on then i suggest you use an ethernet cable and check all the settings on the router ,it may be that in the end you will have to factory reset for 7 seconds as i had to once after a power outage ,if you have saved a backup of your settings then try using that first, all netgear routers have that option ,a suggestion is to have a cheap backup router (i have) ,then you can at least google the problem and see if there is a fix ,you can find your user manual here http://www.downloads.netgear.com/files/GDC/WNR2000V4/WNR2000v4_UM_14Mar2014.pdf

Testimonial: "The on/off wifi button on the back actually seems to do nothing, lol. I press it, hold it in for a few seconds, to almost a minute and it doesn't seem to either turn the "wireless" function on or off, it seems like a useless button at this point. I think I'll need to use the router by connecting the modem to the router and then via Ethernet cable from the router to my laptop to see if there's internet. If so, I'll then try and access the router's intranet config page and see if I can get the wireless function to work again. If not, I will have to use the factory reset and it's not big deal, I don't have any saved settings and everything is DHCP/standard everything. But I hope one of those two fixes will work, otherwise, it'll take a call to netgear and probably a replacement sent out with a label to send mine back (since my warranty is still in effect, but for maybe just a month longer). Thanks. I'm just using the modem directly to my laptop right now via Ethernet cable to get on this site and do my normal internet stuff. I won't have time to try these things till later cause work calls me shortly, but I'll let ya'll know."

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I would just do the reset, this should allow you to access at factory defaults. (I hold button in for 10 sec).

A solid green (power?) light is good
LAN ports should only light if connected
WiFi port should light if set to active

Testimonial: "I think my best bet is to do the factory reset with the head of a paperclip/ect. Why not just put all back to factory orig. settings, ya know. But isn't it odd that the cable modem came back to life just fine and the router only shows power? (At least it's a solid green), and nothing else having to do with some of the other power related issues, thank goodness. I'll let ya'll know what's up later. Work calls. Thanks again."

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Related Questions:

0helpful
1answer

I dont have a cd drive so I can't install the router onto my notebook. I tried going to routerlogin.net but I can't install it there either. I need help!

Hi

You can setup the router manually without a CD using the below steps:

RESET:

With the help of a paper clip, press the reset button on the back of the router for 20 seconds (please refer to the label on the bottom of the router for reset button location). Release the reset button after 20 seconds and turn off the router. Turn the router on after few seconds.


CONNECTIONS:

1. Connect an Ethernet cable from the modem to the WAN port of the router (isolated port).
2. Connect the computer to the router using any one of the 4 available ports. Please make sure that there is no direct connection between the modem and the computer (either using Ethernet cable or USB cable).
3. Power off the modem and the router after making the connections.
4. Power on the modem and wait for the lights to come on and then power on the router.

RECONFIGURE:

1. Open a web browser like Internet Explorer, Mozilla Firefox or Safari.
2. Access the router's GUI by typing http://192.168.1.1 or http://www.routerlogin.com.
3. When prompted for Username and Password, please enter 'admin' for the Username and 'password' for Password.
4. Click on 'Basic settings' from the left menu and select 'Use Computers MAC Address' from 'router MAC Address' section.
5. Click Apply.
6. Once it updates the settings then power off the modem and the router. Power on the modem and wait for the lights, then power on the router.


Please revert for any further clarification.

Regards

Anand
1helpful
1answer

Hiee I am using netgear N300 jwnr2000 router. The router worked fine for few days it has suddenly stooped working.Any of my wierless devices are not able to detect my router since the wifi in been...

Unplug both your DSL/Cable Modem, and the Router from power. Wait 30 seconds. Plug in power to DSL/Cable Modem only, and wait for it to connect. then plug in power to Router, and wait for it to start up. Give it about 1 min. If the lights are still not on, you may need to reconfigure your router. If this does not work, connect your cable/DSL modem to your computer directly, and power cycle it again. Once it is online, check to see if you can get online, if you cannot, contact your internet service provider, as you have ruled out a problem with the router.
1helpful
1answer

I unplugged my Netgear wnr2000 one night, when I woke up in the morning and plugged it back in the on light went to the orange colour which kept flashing on and off and doesn't do anything else, normally...

You have lost your connectivity between modem and router.

Be sure you always start your network in this sequence:

1. Turn off and unplug the modem from the power outlet. Next, turn off the wireless router
and computer.

2. Turn on the modem and wait 2 minutes.

3. Turn on the wireless router and wait 1 minute.

4. Turn on the computer.

If this does not work, come back to your post let me know and we will try a full reset.
0helpful
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When i hookup my netgear wgr614 iget on connectivity. if i run modem direct to computer connect fine how to fix was working fine till last night

Hi,

Please follow the below steps to reset and reconfigure your NETGEAR router WGR614

RESET:

At the back of the router you will find a small tiny hole (which says restore to factory default settings). Press the button with the help of a paper clip and hold it down for 30 seconds. After 30 seconds, please release the button and power off the router for 5 seconds then power the router back.

CONNECTIONS:

1. Connect a Ethernet cable from the modem to the WAN port of the router (isolated port).
2. Connect the computer to the router using any one of the 4 available ports. Please make sure that there is no direct connection between the modem and the computer (either using Ethernet cable or USB cable).
3. Power off the modem and the router after making the connections.
4. Power on the modem and wait for the lights, then power on the router.

RECONFIGURE:

1. Open a web browser (Internet Explorer, Mozilla Firefox or Safari).
2. Access the router, usually with http://192.168.1.1 or http://www.routerlogin.com.
3. Login to the router with the Username as "admin" and Password as "password" (please note that the Username and Password are case sensitive).
4. Click on 'Basic settings' from the left menu and select 'Use Computers MAC Address' from 'router MAC Address' section.
5. Click Apply.
6. Once it updates the settings then power off the modem and the router. Power on the modem and wait for the lights, then power on the router.

Hope this allows you to resolve the issue.

Regards
Anand
1helpful
1answer

I have netgear wnr 2000 the router is not reconizing the internet.when i go directly to pc it works

Perform the below steps to reset and reconfigure the routerWNR2000:

RESET:

At the back of the router you will find a small tiny hole(which has a small button inside it). Press the button with the help of a paperclip. and hold it down for 30 seconds. After 30 seconds, please release thebutton and power off the device for 5 seconds.

CONNECTIONS:

1. Connect a Ethernet cable from the modem to the WAN portof the router(isolated port).
2. Connect the computer to the router using any one of the 4available ports. Please make sure that THERE IS NO DIRECT CONNECTION BETWEENTHE MODEM AND THE COMPUTERS (either using Ethernet cable or USB cable).
3. Power off the modem and the router after making theconnections.
4. Power on the modem and wait for the lights, then power onthe router.

RECONFIGURE:

1. Open the browser(Internet Explorer or Mozilla Firefox).
2. Access the router, usually with http://192.168.1.1 orhttp://www.routerlogin.com.
3. Login to the router with the Username as"admin" and Password as "password" (please note that theusername and password is case sensitive).
4. Click on 'Basic settings' from the left menu and select'Use Computers MAC Address' from 'router MAC Address' section.
5. Click Apply.
6. Once it updates the settings then power off the modem andthe router. Power on the modem and wait for the lights, then power on therouter.

Hope this allows you to go online through the router WNR2000.

Regards

Anand
0helpful
2answers

It wont let me get on the internet its not workin

Has this device been setup according to the directions it came with?
Have you checked all the physical connections?
Has it ever worked correctly?

I found a few different manuals online. If yours is the v2, here's a manual to help:
http://static.tigerdirect.com/pdf/netgear-WGT624-manual.pdf

v3:
http://kbserver.netgear.com/pdf/wgt624v3_ref_manual_25Apr05.pdf

v4:
ftp://downloads.netgear.com/files/WGT624v4_RM_22May07.pdf

Let me know what else I can do to help.
0helpful
1answer

Had a power outage and now router not sending signal. I am not sure these events are related. all lights look good on router and I have internet on wired comp. unpluged modem and router then pluged modem...

Most of the time, routers and modem stops working when it sense a power outage. This is the defense mechanism of these devices to avoid from being damaged.

Turn off the computer, router and modem. Leave them off for 15 minutes. Then turn the modem back on first, wait for 30 seconds.

Then turn on the router, wait for another 30 seconds. After that turn the computer ON.

This would power cycle the router. If same problem occurs, contact the router manufacturer.

Have a great day!
0helpful
1answer

Do i need a disk to install a netgear wireless?

You need a network cable (cat5e) to connect the cable modem to the wan or Internet port on the router. Then another network cable to connect the router port(1-4) to the computer's network (NIC) port. If you are going wireless, you do not need to connect the second cable.
You do not need a disk. just power down the cable modem,router and computer.
Hook it all up, then power up the cable modem first, wait 30 seconds, then power up the router, wait 30 seconds, then power up the computer. You shold be able to get online.
Unless: you are using DSL
and unless the original owner had an encryption key on the router.

Iā€™m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

0helpful
1answer

Netgear gs605 Not Wroking

connect back the computer to the router and modem to router,
then try and ping your router from the pc . go start, run, cmd, enter
at the command line type ping 192.168.0.1 if that is the gateway ip which is your router ip(what ever your router ip is it usally tells you in the manual).
ip you can't ping your router has lost its mind, try entering the setup
for your router by typing in the routers ip address in the browser, follow the setup according to manufacture, do a firmware upgrade while there, reboot the router, and that should work.

if you had power outages recently the router is probably fried so you can have it for breakfast. lol

let me know if this helps. smiles
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