We attached the power supply socket incorrectly and wish to remove it from the wall mount in order to attach it correctly
Hi Les, it's Jack at Dyson.
The end of the charger cord assembly which attaches to the machine itself is held in place securely by a friction-fit connection. You should be able to use something like a flat-bladed screwdriver to free the end of the charger cord from the docking station. Then with the docking station removed from the wall, you should be able to disconnect the charger cord completely from the rear of the dock, following the route shown in the image below:
I hope this helps - if you'd like any additional advice you're welcome to give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
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