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Anonymous Posted on Mar 07, 2015

Washer door will not unlock. I powered off/on but the door stays locked. It continues to display E3/F5 error codes and the locking mechanism is clicking but it remains locked with clothes still in it.

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John Wolfe

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  • Posted on Dec 03, 2015
John Wolfe
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MAYTAG E3 F5 CLOTHES WASHER ERROR SOLVED
On my Maytag MHW5100DW0, we had an E3 F5 error code, and it started at the beginning of the wash cycle.
THIS IS WHAT WAS WRONG
There is a small torsion spring inside the door lock assembly that had become dislodged from it's position.
HERE ARE MY OBSERVATIONS./SYMPTOMS
The door lock was clicking, and continued until the code came up on the panel. The light for the door lock would flash but not light.
The key to the symptom was that the door would not open, even with the door lock light off.
I could yank on the door while the lock was clicking, and the door would finally pop open.
By removing the striker, I determined that the washer door latch/lock, part # W10443885 was malfunctioning, because if you push the striker into the lock, it would snap it into a locked position, and would not let go.
I removed the washer door latch/lock, and saw there is a plastic rod that could be pushed into, and pulled out of the unit. When it was pushed in, removing the striker was not as difficult. There is a plastic ribbon attached to a round handle that is designed to actuate the rod by pulling the round handle up.
I carefully pulled off the white back by using a small pick to push back the retainers. There was very little effort required, and no obvious spring pressure as the back came open. KEEP THE UNIT FACE DOWN.
There is one small compression spring that uses the back as back-pressure. It is very small, low compression pressure, and acts as a spring for the door closed switch. It is critical for operation, but is not likely to come shooting out.
Once the back was removed, keep the part face down, with the internals upward facing so you can see inside it. With the unit oriented with the electrical contacts at the 12:00 o-clock position, there is a plastic rod coming out of the bottom of the unit at the 7:00 o-clock position. That rod moves into and out of the unit, and presses on a round ring that rotates. That ring actuates an electrical contact point, and moves with an electrically actuated solenoid. Close to the bottom left of the solenoid, there is a small extension spring used to return the plastic external rod back to the out/down position. UNDER that small spring is another spring, but this spring is a very small torsion spring, that resides in a pathway built into the plastic rod.
THIS IS WHAT WENT WRONG!!!
The small torsion spring has dropped out of it's pathway, and that small spring is what is actually causing the latch to lock, and stick into the locked position. Much like a click-to-open ball point pen, the plastic rod is meant to depress, lock, then depress and release.
Replace that small spring that looks like a small thin wire, into it's pathway built into the mobile plastic rod, and function should be restored.
BEWARE!!!!
If you test the fix by pushing the striker into the lock/latch while the back of the unit is still off, the shock of the spring snapping onto the striker can throw the solenoid out of the unit. How to reinsert that solenoid is not immediately obvious. You will need to find the three round pins molded into the body of the solenoid, and determine orientation based on the single pin fitting into the single pin-hole that resides underneath. The other two pins fit loosely into a void.
While reassembling the lock/latch, remember that there is a floppy white plastic piece that acted as a pull handle to manually actuate the plastic rod, and reassemble the two halves of the unit with the handle in place.

  1. If you have any questions, call me anytime at 417-848-6889, or look us up at EquipmentCity.net, (Equipment City), orhttp://dji-parts.com/

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  • Posted on Mar 07, 2015
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First, unplug your machine. You will then need a T-20 torx driver - remove the 3 screws at the bottom of the front panel. Pull down on that panel and you can then pull it away from the washer. Once you have done that, reach up and you should feel a ring just below the door lock. Pull that ring and the door will open.

Be aware though that the Fr error for Whirlpool use to mean a drain problem. If the machine does not drain, it will not want to let the door open. After you get the clothes out, if you want additional help, let me know.

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1answer
tip

Troubleshooting KitchenAid oven, range and microwave error codes

Here list of Kitchen Aid range and oven codes.
4 Digit Failure Codes
F1 - E0 EEPROM communication error
F1 - E1 EEPROM checksum error
F1 - E2 UL A/D error
F1 - E4 Model ID error
F1 - E5 Calibration shifted
F1 - E6 Latch signal mismatch error
F1 - E9 Stack overflow
F1 - E3 Wiring harness cavity size does not match stored value
F2 - E0 Shorted touch pad
F2 - E1 Keypad cable connection error
F2 - E5 Cancel key drive line open
F2 - E6 Cancel key drive line open
F3 - E0 Oven temperature sensor (RTD) opened (upper oven on double oven models)
F3 - E1 Oven temperature sensor (RTD) shorted (upper oven on double oven models)
F3 - E2 Oven temperature is too high (Cook mode)
F3 - E3 Oven temperature is too high (Clean mode)
F3 - E4 Oven temperature sensor (RTD) opened (lower oven on double oven models)
F3 - E5 Oven temperature sensor (RTD) shorted (lower oven on double oven models)
F3 - E6 Drawer sensor open
F3 - E7 Warming drawer sensor shorted
F4 - E1 Meat probe malfunction - shorted
F5 - E0 Door Switch
F5 - E1 Self clean latch will not lock
F5 - E2 Latch during CLEAN error
F5 - E5 Self clean temperature not reached within 45 minutes.
F5 - E6 Door is open, but latch is locked
F5 - E7 Self clean latch will not unlock
F6 - E0 Return line not connected
F7 - E1 Common switch wire defective
Two digit codes:
F0 ERC Board failure
F1 ERC Board failure
F2 Oven temperature is too high
F3 Oven temperature sensor open
F4 Oven temperature sensor shorted
F5 ERC Board failure
F7 Function key stuck on ERC
F8 ERC Board failure
F9 Oven door lock failure
Microwave and Microwave combo error codes:
F1 - E3 or F1 - E4 Electronic control malfunction
F2 - E0 or F2 - E1 Keypad connection error
F2 - E3 Keypad held down too long, or keypad is shorted.
If you get an error code, try first resetting the code:
1. Disconnect power for about two minutes.
2. Connect back power.
3. If code re-appears, test and eventually replace faulty part.
on Apr 24, 2015 • Kitchen Ranges
tip

Troubleshooting KitchenAid oven, range and microwave error codes

Here list of Kitchen Aid range and oven codes.


4 Digit Failure Codes

F1 - E0 EEPROM communication error
F1 - E1 EEPROM checksum error
F1 - E2 UL A/D error
F1 - E4 Model ID error
F1 - E5 Calibration shifted
F1 - E6 Latch signal mismatch error
F1 - E9 Stack overflow
F1 - E3 Wiring harness cavity size does not match stored value
F2 - E0 Shorted touch pad
F2 - E1 Keypad cable connection error
F2 - E5 Cancel key drive line open
F2 - E6 Cancel key drive line open
F3 - E0 Oven temperature sensor (RTD) opened (upper oven on double oven models)
F3 - E1 Oven temperature sensor (RTD) shorted (upper oven on double oven models)
F3 - E2 Oven temperature is too high (Cook mode)
F3 - E3 Oven temperature is too high (Clean mode)
F3 - E4 Oven temperature sensor (RTD) opened (lower oven on double oven models)
F3 - E5 Oven temperature sensor (RTD) shorted (lower oven on double oven models)
F3 - E6 Drawer sensor open
F3 - E7 Warming drawer sensor shorted
F4 - E1 Meat probe malfunction - shorted
F5 - E0 Door Switch
F5 - E1 Self clean latch will not lock
F5 - E2 Latch during CLEAN error
F5 - E5 Self clean temperature not reached within 45 minutes.
F5 - E6 Door is open, but latch is locked
F5 - E7 Self clean latch will not unlock
F6 - E0 Return line not connected
F7 - E1 Common switch wire defective

Two digit codes:

F0 ERC Board failure
F1 ERC Board failure
F2 Oven temperature is too high
F3 Oven temperature sensor open
F4 Oven temperature sensor shorted
F5 ERC Board failure
F7 Function key stuck on ERC
F8 ERC Board failure
F9 Oven door lock failure

Microwave and Microwave combo error codes:

F1 - E3 or F1 - E4 Electronic control malfunction

F2 - E0 or F2 - E1 Keypad connection error

F2 - E3 Keypad held down too long, or keypad is shorted.

If you get an error code, try first resetting the code:
1. Disconnect power for about two minutes.
2. Connect back power.
3. If code re-appears, test and eventually replace faulty part.

Regards.
0helpful
1answer

What can I do for F5-E1 situation

Check this article as the cause could be the control board, the door lock mechanism or the Membrane Keypad!


Whirlpool Oven Common Problems and Causes
Jan 08, 2015 • Ovens
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My kitchen aid gas range display F5:E3 and contact touch board has no function

Hi

Error code F5-E3 indicates that there is an issue with the door latch switch assembly; if the switch tests open then the door lock assembly should be replaced. Hope this helps...please post back for further assistance.

Daniel

0helpful
1answer

Cannot find my manual and would like to know how to use the self-cleaning part. I held the button down for "lock", but the door did not lock, and where do I go from there?

Give this a try:
1. Verify error code by pressing and holding CANCEL/OFF key for 5 seconds. Momentarily (less than 5 sec.) press CANCEL key again to remove error code display. 2. Program and start the Clean mode. Observe to see if door locks. If it does not, inspect the locking mechanism from the solenoid to the latch pawl and door to find the cause of the problem. If the door is not locking, then 1 minute from the start of the Clean, the F5 E1 code will again be displayed. Press CANCEL key to remove error code display. 3. Once any mechanical problems with the latch mechanism have been corrected, program and start a Clean cycle (after, if necessary, clearing F5 E1 error code) to ensure proper operation of the door lock. Immediately cancel the Clean mode to observe proper operation of door unlock.

If this doesn't help try this link to locate the right model:

http://www.whirlpool.com/catalog/category.jsp?categoryId=76
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1answer

What is code F22 on sport duet washer? The locking mechanizm buzzes a little, and when you push start it's locked and stays locked, and you have to stick your hand up in it to unlock it.Thanks.

Hi,
"F22" is a door latch failure error code. At the beginning of the wash cycle the door will attempt to lock several times. If the latch fails to lock, the washer shuts down and the error code is displayed.

In some cases, the error code can also be displayed if the CCU goes bad. There is a door latch relay on the board that controls the door locking mechanism. The CCU is not serviceable and must be replaced if defective. In addition, make sure all the connector plugs between the CCU and door latch are connected and snug.

Thank you !!
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Dl error message on front loader

This is the info from the error code for your washer DL/F
Door Unlock Error
A Door Unlock Error occurs if the door cannot be unlocked. It will try to unlock the
door 6 times before displaying the error.
Potential Causes
• Door Lock Mechanism broken.
• Check Door Lock/Switch Assembly for foreign objects
• Check Wire Harness connections to the Door Lock/Switch Assembly and Central
Control Unit (CCU)
• Door Lock/Switch Assembly Failure
Note: The Door Lock/Switch Assembly can be manually unlocked. See Section
Seven, TECH TIPS
7helpful
3answers

Whilrpool Self Cleaning Range Door won't unlock

try this 1. Verify error code by pressing and holding CANCEL/OFF key for 5 seconds.
Momentarily (less than 5 sec.) press CANCEL key again to remove error code
display.
2. Press and hold any key for 1 minute until F2 E0 code is displayed.
3. Cancel F2 E0 error code.
4. Program and start the clean mode. Observe to see if door locks. If it does not,
inspect the locking mechanism from the solenoid to the latch pawl and door to
find the cause of the problem. If the door is not locking, then 1 minute from the
start of clean, the F5 E1 code will again be displayed. Steps 1 through 3 will
have to be repeated before another clean can be started.
5. Once any mechanical problems with the latch mechanism have been corrected,
program and start a clean cycle (after, if necessary, clearing F5 E1 error code)
to ensure proper operation of the door lock. Immediately cancel the clean mode to observe proper operation of door unlock
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