I choose a movie and select play the movie begins but there is no audio, I have only had the tv a day and this is my initial netflix attempt
Unhook EVERYTHING leading out to external stereo components, speakers, etc and see if the sound works. If it does. Then the problem is with either a setting (need set to external) or with a cable, or the way you have the cable plugged into your receiving item.
If the TV is working ok with nothing plugged into it, start over by first reading the manual on hooking up external speakers and see if there is a setting that switches the signal to external ports. AFTER that, plug back in external cabling. If still no joy, look how your have cables plugged into items for sound. If still nothing, replace cable. If still nothing.... sound is highly overrated anyhow.
But seriously, there are no more options to try (been installing stereo systems since 14 and worked at two install shops... my home stereo, turned up full last could rattle soffits on outside of house and broke a window 1610+ watts).
*IF* you are using NO external speakers/amp by some chance... then there must be flaw in the menu, or flaw in the tv,
The first thing I would do if there is any other way to check audio like head phones or aux out to stereo try, this may tell if you have a bad audio chord, not sure exactly how your set up is but a bad chord our improper jack connection might be the answear, good luck ! Bret
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