I have a canon hg20 and when I put camera into record mode the screen is black and only records sound.. The kcs display is working but not displaying the image! Can anyone help please? Thanks

SOURCE: can't take image with my optio mx4

I had this on mine, and after searching on the internet concluded it was a problem with the lens assembly. Taking the view that I could not lose, I disassembled the camera, which is probably not advisable. The problem I think was fixed, by gently tapping the front of the camera on the silver lens surround with the handle of the knife I used to undo the screws. I did this on repeated switch on, and after a fair number of times, the lens moved and the camera came back to life.... Re assembly was a bit tedious, but I was left with no screws or extra parts!!. One working camera and one happy son who has been using it for skate board video ing.

SOURCE: No image, No picture

From the Canon Website: Issue: The LCD/Electronic Viewfinder will not display an image. Solution: Special information regarding a blank or distorted screen on certain digital camera models Details: [ Hide ] Important Notice About Your Canon Product: It has recently come to our attention that the vendor-supplied CCD image sensors used in this Canon digital camera may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments. Effective immediately, and regardless of warranty status, Canon will repair, free of charge, products exhibiting the above-mentioned malfunction if the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair. U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to [email protected] This information is for residents of the United States of America and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region. We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products.

CameraR

• 4738 Answers
• Posted on Dec 28, 2007

SOURCE: Blank Screen

Yes they'll fix this for free, see:
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

Note that Canon should fix this for you free Worldwide. Sorry, but I don't understand French. But here's a starting point for your search for repair help in France:
http://www.canon.fr/Support/index.asp

SOURCE: LCD does not display image in record mode

ssue: The LCD/Electronic Viewfinder will not display an image or the image is distorted.

1. Press display (DISP.) button to turn the display on 2. If all troubleshooting has failed, please have your PowerShot A520 serviced

SOURCE: Black Screen

I am checking out the following :

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819