You need to replace the battery. It will most likely be a coin sized battery in a slip in holder on the main board. If you need help, here is ROland Customer Service contact info-
Support Roland
After that, you can reset the E96 back to the factory settings by following the directions here-
Roland 96 Initializing the 70 86 96 Restoring the Factory Settings...
It's likely a coin battery, like the type in a computer, used to keep the bios or settings ram user settings (whatever)memory
Testimonial: "ialready changed the internal battery and recet the factory settings but still the same problem"
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