Leaking of oil in a stand mixer is not necessarily indicative of a large problem.
Kitchenaid stand mixers are overpacked with oil to last the lifetime of the motor. If the motor sits idle for some time (is not used), the oil may begin to drip from the gears and settle. Oil leakage may primarily be seen from around the beater shaft or planetary action.
A stand mixer can lose up to a 1/4 cup of oil before it needs to be serviced.
It is recommended to run the mixer on speed 10 for 2 minutes in order to redistribute oil back into the motor. In order to prevent future occurences, this is recommended to be done every 3 weeks if mixer is not being used.
If you still feel as though the mixer is in need of service, you may locate Kitchenaid certified repair centers through the following link:
http://caservice.kitchenaid.com/
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