SOURCE: heart rate monitor chest band not working with Life Fitness 9500H
This mean that you unit is not equiped with a receiver inside the treadmill. Some models that was an option. Polar is the only brand that works with Lifefitness. You may have a bad upper display board. You can buy a replacement for a small amount of money.
I’m happy to help further over the phone at https://www.6ya.com/expert/howard_079189dd4959a511
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