If other solution fails, you can do a hard reset.
follow this procedure.
1. switch the tab off. after,
2. long press power button +
volume down key simultaneously.
3. after it shows the logo then
release the power button but
continue pressing the volume key
until the wipe or reset menu
appears.
try it, it works and start thngz afresh
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iwant to thank you so much idid everything you said happy to tell you it orked im on it right now thank you you have a good heart helping people out take care
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