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push and hold the power button until the "turn off" button comes on or it begins rebooting. You will then have a chance to start with your account.
Good luck.
If you have iCloud logged into the same account on both devices then you may be able to do this if the developer supports this functionality. Otherwise you will have to start from the beginning again. Maybe contact the developer to request support for it if it does not seem to work this way.
Your google account name is your google email address. It it is indeed yours, then it should work with an appropriate password.
As for downloaded files, you need to ensure that you have an appropriate program to use them. PDF files require a PDF reading application, and so do other programs.
if you have a google account, you can do this option
When you try different patterns and unable to unlock your phone in five attempts. Then a message pop-up and shows two buttons "next" and "try again".
Now click on "next" button and you see two options for unlocking phone. One is answer the security question and the second option is to provide Google account details.
Mostly people don't set a security question. But if you set it then simply answer the question and unlock your device quickly. Otherwise check the Google account option and click "next".
Now provide your Google account username and password attached with your device and click on "sign in".
After that you are directed to choose new pattern and now you can unlock with this pattern.
if you don't have your google account, you can do the recovery option, but you will lose all your data in there
Power off your phone.
Now press Volume up, power and home button at the same time and wait until your device starts.
When you see logo screen release the power button and keep pressed the other two buttons.
Now your screen shows android system recovery and there is a list. Use Volume up or down keys to select option from the list. And select factory reset option and then press power button to let the action begin.
Now it asks you for confirmation, select "yes".
After factory reset completes, it again shows you android system recovery screen. Now select reboot option and after restart it will not ask you for pattern.
*You can only use this solution if your Administrator account has no password.*
Boot your laptop to safe mode by following these instructions.
* If the computer is running, shut down Windows, and then turn off the power
* Wait 30 seconds, and then turn the computer on.
* Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
* Ensure that the Safe mode option is selected.
* Press Enter. The computer then begins to start in Safe mode.
After all the necessary drivers and system files have been loaded you will be presented by the Log On screen click on "Administrator" icon and wait for your computer to finish booting. Then click on Control Panel. Under Pick a category, click User Accounts. Under Pick a task, click Change an account. Under or pick an account to change, click the account for which you want to access here you will have to remove it's password. From here click on Remove password, it shouldn't ask for any verifications from here. Click on Ok or next then exit control panel and restart your computer.
If you are still unable to access your account try following the solutions on this link.
If you are unable to install the software it means that you don't have administrator rights.Its due to ntfs permission ,you must install it with login into your account as administrator..just make one more administrator account in safe mode and try whether you are able to do fix the issue or not.
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