Question about HP Office Equipment & Supplies
Installed on inital computer, running Win 8.1 64 bit HP. Unit printed successfully, with no issue. Installed on seconday laptop, Dell Studio Vist 32 bit. Unit sees the printer and recognizes it, but when attempting to print, it says Cannot Start Printer. Unit has good wireless signal all the way around.
It's some kind of communication error. I would suggest uninstalling the printer from the second computer. Also, make sure you go to the website for that printer and download the latest driver that was designed for Vista 32bit. If you are using the included software disc it may not have the latest driver updated that fixes this problem.
Posted on May 12, 2015
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Posted on Jan 02, 2017
if printing from 2 other computer works fine, will i think its not an issue of IP address which changes somehow. but anyways, try to check if you still have other printer drivers under "PRINTERS" (see control panel). it should say HP Photosmart c6100 series. If you also have there a printer icon that says HP Photosmart c6100 series Copy1, try using it (right click on that icon and choose Set as Default Printer). If you only have HP Photosmart c6100 series under PRINTERS, try to right click, then choose properties. When Properties box is open, click on PORTS tab. then click on configure ports below. Try to type in the IP address of the printer under "Printer Name or Host name or IP address". make sure that you already printed network configuration page to get the exact ip address of the printer, Dont know how to print? do this.
PRINTING NETWORK CONFIGURATION PAGE
1. press setup, then scroll down and look for Network.
2. press okay on network, it will give you the first option "VIew network settings".
3. press okay on it, and it will give you the first option "Print network configuration page."
4. choose that and press okay. it will print the network config page. from this document, you will be able to see the IP address of the printer.
Please let me know if the issue is still not resolve so that i can go ahead and give you another possible solution.
Thank you so much.
Posted on Jul 07, 2008
First off, did you try to recycle your printer? Turn it off and back on again. Sometimes power outages can disconnect that printer. If that doesn't work. Go to the printer and access the system network configuration on the led panel. Type in the WEP number and password again, and let it search for the connection. That should do it. Once it's connected you'll see the blue wireless indicator turn on.
Please don't forget to leave a rating.
Posted on Feb 19, 2009
If you're offline with the printer, you definitely won't be able to print.
I'm assuming you're using Windows XP here. Most Windows products will be similar...
On the laptop, click on the Start button, then Settings, then Printers and Faxes. Find your printer in the list, right-click on it and click "Use Online" or uncheck the "Offline" box.
Good luck! Remember to rate the solutions!
Posted on Aug 10, 2009
Check theses HP FAQs for your printer:
Posted on Sep 02, 2009
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Jan 25, 2013 | Dell Latitude E6410 Notebook
Ensure that communication has been established and that a driver test page can be printed from the 64-bit server. Once functionality has been confirmed from the 64-bit server, proceed to the next step.
Currently, 64-bit clients will be able to connect to the shared 64-bit print driver that has been installed on the 64-bit server as the architecture currently matches. However, if 32-bit clients wish to map to the shared 64-bit print driver on the 64-bit server, the 32-bit version of the same driver will need to be installed within the current 64-bit driver.
This process can be done by navigating to the printer properties of the 64-bit driver on the 64-bit server, clicking the Sharing tab and clicking the Additional Drivers button.
Once the administrator clicks the OK button, a print driver window will pop-up asking for the 32-bit driver components. Again, the administrator will need to download, and extract the 32-bit version of the print driver on the 64-bit server. Once the window below comes up, the administrator will need to navigate to the 32-bit driver components and select the appropriate driver .inf file.
For example, the UPD .inf file would be the first file in the list and be named hpcuXXXc.inf.
Once the appropriate .inf file is selected, the 32-bit driver components will be installed within the 64-bit driver on the 64-bit server. This can be verified as both x86 (32-Bit) and x64 (64-Bit) boxes will now be checked and show the status as installed by clicking the Additional Drivers button compared to the screenshot in Step 3 above.
Now that 64-Bit and 32-Bit drivers have been loaded onto the 64-Bit server, 32-Bit and 64-Bit clients can now navigate to the shared print driver on the 64-Bit server, by manually navigating to the shared print driver on the 64-Bit server from the client machine. Typically the path is \\servername\sharedprintername.
Once the client maps to the shared print driver, printing should work successfully.
For problems or errors that continue to occur after completing the aforementioned process, ensure that the latest version of the print drivers are being used www.hp.com . If there are problems with older discrete drivers, it is recommended to use the latest version of the Universal Print Driver which can be found at www.hp.com/go/upd .
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