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www.manualslib.com > ... > MEMORY CRAFT 4900 QC > User manual Janome MEMORY CRAFT 4900 QC Manual Online: Balancing Thread ... Auto-threadtension When the thread tension dial is set at AUTO for ... to increase the threadtension. ... Sewing Machine Janome Memory Craft 350e Instruction Book.
try these sites--you may have to email some of the sites Janome website--contact their customer service sewingpartsonline.com sewusa.com sew4less.com sewvacdoctor.com a1sewingmachines.com
Sounds like you have no tension on the upper thread. Rethread the top thread, make sure you have the pressure foot raised, and have your tension around 5. Don't forget to lower the pressure foot before you began to sew.
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