Candy grand evo washing machine displaying E09????? help it just stopped

It sounds like there may be a problem with the control board or circuitry in your Candy Grand Evo 8123D washing machine. The ticking noise could be an indicator of a fault in the machine's control system. To troubleshoot the issue, you could try the following steps: Unplug the machine from the power outlet for a few minutes, and then plug it back in. This may reset the control board and solve the problem. Check the power supply to the machine. Make sure that the power outlet is working and the machine is receiving the proper voltage. Check the door lock. If the door is not properly closed or the lock is faulty, the machine may not start. Check the machine's control board and wiring for any signs of damage or corrosion. If none of these steps work, it may be best to call a professional appliance repair technician to diagnose and fix the issue

Bad news. Claim on the 10 year Warranty

Error E09 washing machine Candy, transcript
Engine failure. The drive shaft does not rotate. Need diagnostics of the power supply and triac. Replace the defective item.

https://www.candy-domestic.co.uk/en_GB/warranty

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heater insulation fault.U cant fix unless u replace the heater.

You haven't said whether your machine "lights up" at all.
If not, unplug it and try another appliance (such as a hairdryer) in the same socket. If the hairdryer works, take a look at the plug of the washing machine. Thereafter, you'll need a plug change, or an electrician, or a service engineer.......

Not drained in time allowed - washing machine fails to drain water
·Check that filter is not blocked or obstructed
·Check drain hose is clear of any blockage or obstruction
·Check wiring to drain pump
·Check drain pump is not defective
·Check level sensor or switch
Check wiring to level sensor

you should clean the knob with alcohol careful there is spring and a small ball in it

Error code E09 means there is something the matter with the part in the washing machine control board that drives the motor. Fixing a control board error can be complex. You can try:
Switching off and unplugging your washer when you do this i suggest waiting about 5 minutes before plugging in since your machine can store energy even after a few seconds of being unplugged.
Checking the wiring and connections to the control board