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Hi! Same thing just happened to me. There's a black plug in the back that just pulls off. It's no bigger than a dime. Once I pulled that off some water came out, not that much but enough to get my machine working. Hope that helps!
You may have the humidity extraction level set to HIGH. Try lowering the humidity extraction level to 35% or if you have an analog unit, turn the control knob to maximum. Also cleaning the air intake filter may help.
Hope this helps you to solve the problem and thanks for choosing FixYa.
On models a lttle later than yours E1, indicates that the air intake filter needs to be removed and cleaned. Probably, the same thing as yours. Before doing so, turn the Master ON/OFF Switch to OFF and unplug the unit. If you wash the filter use warm water and dish washing liquid, Rinse thoroughly and allow to completely before reinstalling. DO NOT operate the unit without the air filter in place.
Hope this helps you to troubleshoot and solve the problem.
This
usually happens when either the Float Valve in the bucket is stuck in
the UP position (if yours is so equipped. Jiggle it to get it to return
to the DOWN position.
If you humidifier's bucket is not so
equipped. It's usually an indication that the bucket was not
reinstalled properly, after it was removed. To check and correct this,
turn the Master ON/OFF Switch to OFF and unplug the unit. Remove the
bucket and reinsert it, making sure that it fits "squarely" in the
bucket holder from Top to Bottom. Once installed, make sure the bottom
of the bucket is not tilted down in any way. Plug the unit back in and
turn the Master ON/OFF Switch to ON. If it was reinstalled correctly,
the bucket full light should have gone off and the unit will run as it
should, if the humidity extraction level is set low enough.
Hope this helped you to troubleshoot and solve the problem.
If you're not getting any indicator lights, check the receptacle that it's plugged into. Is their power to it? If not, the circuit breaker in your home's circuit breaker panel may have been tripped. Or the outlet itself may be faulty (loose wire, poor connection, etc). If the indicator lights are working, but the compressor is not, turn the Master ON/OFF switch on the unit to OFF and wait 10 minutes before plugging it back in. This will give the electronics time to reset themselves.
This unit has a 12 amp 125v glass tube fuse on the control board. Chances are you blew this fuse. This can happen if the unit is starved for air and ices up. you must take the front of this unit off to access the fuse of this control board.
The tank may be full. Your dehumidifier has a safety device that turns off the dehumidifier when the water tank is full. Usually the tank itself either presses against a switch or there's a device connected to the tank that triggers a switch when the tank is in place and full.
If you've emptied the tank and the unit doesn't run, inspect the place where the tank rests to see if there's a switch or mechanism that's not being activated. You may be able to turn it on with a simple flick of your finger.
Check your tank. Remove it and look to be sure that there isn't any shipping foam or foreign objects in the area which may be keeping the safety switch open. If the area is clear check the switch to make sure that it is not stuck and it moves freely. If that is OK replace the tank and make sure that it is installed completely and correctly. Try it again. If it still does not work I would take it back to the store and have them check it out under the warranty. Good luck.
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