Whirlpool GX2SHBXVY05 refrigerator leaking from bottom freezer onto floor.

Defrost drain is clogged with Ice and debris. Thaw and clear drain.

The drain is blocked behind the panel inside the freezer back wall.
Leaking Refrigerators


Appliance 911 Sea Breeze

sounds to me like a bad door seals causing condensation and leakage

whirlpool bottom freezers with ice forming on the freezer floor is nothing new. It is formed most likely by an ongoing issue with the design of the defrost drain becoming clogged and there is a revised kit for it part# W10619951.

Whirlpool has extended the warranty of this issue only to two years from the date of purchase and will usually give you the part but charge for install.

It can be put in in less then 10minutes using just a 1/4" hex bit and a small flat blade screwdriver to release the clip on the old "slide" style drain.

Once installed,it is best to defrost the fridge for at least 24 hours (doors open and unplugged) to make sure all ice is melted from inside the unit.

If your drawer was not closing,you would have frost.. If your defrost timer (which virtually no newer units have since digital controls are the norm with adaptive defrost) then you would have frost,not ice.

The fact that you have water is telling me it is defrosting and re freezing.

List a model# for further support if needed please

I'm guessing the drain from the freezer defrost pan (below the freezer coil) is clogged and overflowing into the bottom of the box. You'll have to turn off an defrost the freezer, then remove the sheet metal on the back to expose the coil. Try pouring some water into the drain pan and if it backs up, use a fine wire like a sewer snake to clean it out.

You may have a leaking door seal, check for gaps in the door seal.

ARe the temperatures good inside the freezer? If they are not near 0° F, that is the cause of the water drip.

If it is nice and cold in freezer, check freezer floor, is there a sheet of ice? you have a clogged defrost drain, clear it or have it cleared for you.

Good temps no ice on freezer floor? possible water leak inside door from water dispenser

Sounds like the defrost drain is cloged. There is a hole at the bottom of the freezer behind the back wall. if this is cloged then the water that is suppost to drain there will overflow and freez.

Drain hole is clogged behind the panel that covers the coils. I found a peice of solder blocking mine. Water was freezing on the bottom of the freezer and leaking out to the floor.

It sounds like the freezer has leaking door seals and air is getting in to the freezer compartment. Your temperatures are set about right. Regards