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Mike Anderson Posted on Jun 24, 2015
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I replaced the drain pump and now if I try to start machine all I here is drain pump humming. It wont fill or cycle. still have a F21 code

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Claude Kayser

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  • Kenmore Master 9,098 Answers
  • Posted on Jun 25, 2015
Claude Kayser
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Have you looked into the water level gauge? It may be stuck

5 Related Answers

Anonymous

  • 1294 Answers
  • Posted on May 18, 2007

SOURCE: Rinse water fills the washing machine when the spin cycle starts

Check your outlet filter, most likely it is blocked, preventing the water from draining out. Chk your pump too. Before this disconnect from the wall socket; and also check the pipe coming from the tub to the filter. Siphon out the excess water from inside the machine before you open the pipes.

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Anonymous

  • 725 Answers
  • Posted on Apr 05, 2008

SOURCE: I have a whirlpool front load washing machine model WFW8300SW00

Hay Crab.
what I have found is that the washer thinks it is not pumping out .. if your drain pump is clearly removing the all the water in a good time... then the problem is your pressure switch...it is telling the computer that it still has water in the machine...

replace the pressure switch and it will solve your f21 error.

It is a round unit on the right hand side on top...with a tube and wires going to it...let me know if it helps

Anonymous

  • 5911 Answers
  • Posted on Jan 27, 2009

SOURCE: My Kenmore Washing Machine wont drain or spin. Only a slight hum.

This problem is commonly attributed to a lid switch malfunction. If the model number you have this listed under is correct, the lid switch is mounted under the washer top casing, on the right hand side. It is activated by a plastic piece on the lid (called a "Lid Strike") through a small hole on the rim of the wash tub opening. In many cases the lid strike breaks off the lid, or the lid switch becomes loose and no longer makes contact. Inspect the lid to make sure the lid strike is still intact, and then inspect the mounting screws (adjacent to the small opening on the wash tub rim) and make sure they are snug. The humming sound you hear when the lid is closed may just be the timer motor running. If your washer is not configured in this manner, please post back with your COMPLETE model number (located along the tub rim under the lid) so I can confirm how your washer IS configured. I hope this helps you.

If you determine that your lid switch is broken, please let me know and I will provide you with the steps necessary to repair it yourself (simple repair job). I can also give advice on where to purchase a replacement.

NOTE: Placing heavy objects on the washer lid can cause the lid to bow and also affect the way it contacts the lid switch.

Anonymous

  • 1 Answer
  • Posted on Aug 23, 2009

SOURCE: Problem with F21 code on whirlpool duet sport

i had the same problem. take the bottom cover off of the front of the washer. on the right you will see a round white screw off cover, it is very tight, it unscrews counter clock-wise. pull this out and see if there is any debris in it. if you look into the hole on the right side there is a hole about 1 inch round, this is the pump opening. you may have to take the gray drain hose off of the back of the pump housing and feel if anything is stuck in there, in my case there was a penny stuck side ways blocking the flow of water. after i took it out the washer has been running great again. this is obviously a design flaw, that something that large could manage to get that far, lucky for me it didn't damage the pump impeller. hope this helps. this should take care of the SD and the F21 error codes.

w_kratzer585

  • 14 Answers
  • Posted on Jan 31, 2011

SOURCE: Error code E04? Doesn't drain or spin. Machine

SEIMENS FRONT LOADER ULTRA SENSE DRAINING PROBLEM


On my SEIMENS washer, which is about the same as BOSCH, the drain problem seems to be usually a small sock jammed in the intake of the drain pump, or possibly in a hose before the pump. I found a quarter and a couple of staples in the attached settlement area where junk settles to avoid jamming the pump. Also a lot of dirt.


On the lower front under the door, while facing the washer, is a round plate with a little hole in it. Put something sturdy, a little bigger than a toothpick in there, and rotate the plate about a 16th of a turn, maybe a little more, and it comes off.


Take duct tape or similar and tape up the edges of the hole and a nearly vertical bar in the hold on the left side, because the edges will cut your hand, like they did mine.


Inside the hole you will see a black turn knob inside. Turn it left very slowly, only after you figure out where the water will go, probably a small bucket or two of it. I used a 4" funnel which got most of it, I think, funneling into the bucket. Maybe you can be more creative, but it is what was at hand. Still got water on the floor out of the garage into the street. Turn left slowly, so it doesn't dump water outside of the funnel. You will see the water is brown, silt, dirt and stuff.


If you get a lot of water out, that means the blockage is probably at the pump. If you don't get water out, the blockage is probably in the hoses from the washer, which means you need to undo hose clamps going into the pump and clear the blockage. That is harder.


Most likely it is something in the pump area itself.


After most or all of the water is gone, and it doesn't seem to unscrew any more, tug on it and it will come out exposing the pump and probably the sock.


Remove the sock, and check the pump impellors to make sure they are intact. If gone, that means a new impellor and probably a pump. Then move the impellor, it should click as it moves and stop. If it does, you have found the problem. Sock blocking the outlet.


Carefully clean out the **** inside the pump settlement area. If you leave any of the sandy gritty clumpy stuff it can ruin your pump. Also clean the plastic thingy you pulled out, and make sure the threads and sealing surfaces are clean there too.


Then screw it back in firmly, and start the washer, without clothes. I would just fill it up, starting the cycle, until it starts to agitate, then go to the drain position


With luck, it will now drain. .


This will save you a service call for something easy to fix yourself.

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Related Questions:

3helpful
2answers

My front loading Crosley washing machine is showing error code 21. What does that code mean?

Can't remember the exact error code, but my crosley front loader would not spin. I found out this was because all the water was not being pumped out. I wash a lot of dog blankets and found out the drain basket was completely blocked. I was able to remove and clean from the back and this fixed my problem. I guess it could be the pump but check this basket first. The way I did it from the back was hard so I suspect there is a better way to access the basket.
0helpful
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Error message SUD and F21 even after unclogging the filter

Push the pause/cancel button twice to clear your message. Then run through a rinse/spin cycle. Next try a normal load without any detergent. SUDS is usually from too much detergent. If this fails, checked the hose for kinks. Check connections and if all that fails, you will probably have to replace the pump. Good Luck!
0helpful
1answer

I have been getting the Sd code and then F21 code during regular wash. I followed directions cleaning out white filter on bottom of machine and it did not help. So I followed directions for resetting the...

if the drain pump or drain motor is weak this is will cause and long time draining or totally not running the drain pump or drain motor and its cause of totally stop the cycle of washing machine in rinse time or spin time, because all fully automatic washing machine, after washing cycle the drain pump or drain motor must be on, to remove water before start the next cycle. rinse or spin cycle.
need to replace the part but dont try it if you dont have idea how to do.
call the technician for your safety and not to waste money.
1helpful
1answer

Whirlpool Duet wfw9250ww will not drain F9E1 code is displayed. How do I toubleshoot this?

F9E1 or F21
  • When users observe the F9E1 or F21 error code in their Whirlpool washer's display, it indicates a drain pump system error. The drain hose should be checked to ensure that it has been installed properly and not having a blockage.

Read more: Code List for Whirlpool Washers ' eHow.com http://www.ehow.com/list_7735284_code-list-whirlpool-washers.html#ixzz1wPUs4Ry6
0helpful
1answer

F21 CODE ON DISPLAY WONT GO THRU A CYCLE JUST MAKES A HUMMING NOISE FOR A BIT THEN THE F21 CODE COMES ON.

If this is a Kenmore Elite front loading series washer, "F21" is a Long Drain error code. This indicates that you have an obstruction somewhere in the drainage system. Most commonly, this means there is something lodged in the drain pump or inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean. The following link explains:

http://www.fixya.com/support/r3608588-f21_error_code

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris and small articles of clothing such as socks or under garments can commonly clog in this area as well causing the drain cycle to fail.

NOTE: A "SUD" error code can often occur in conjunction with the "F21" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error (if displayed) should go away.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.
1helpful
1answer

Start the wash cycle, water starts to run in,F21 displays and a humming noise begins and the door will not open no matter what effort you make to try and open. Reset cycle to rinse and water will not go...

f21 is no drain error code,you have to take off the bottom panel,you'll need a shop vac or something to catch water,put some towels down under the pump,the middle of the pump unscrews so you can clean it out,turn the center part counterclockwise slowly,when the water starts leaking out vac it up as it leaks out,doesn't take long to drain it,when it's drained remove the center piece and you'll find some lovely things in the catch,feel around inside the pump to make sure you get everything out and nothing is hitting the impeller or stuck on it,if it doesn't drain after that and the pump just humms you'll need a new pump,good luck,if i can help you with anything else let me know
1helpful
2answers

Door is locked code F21 wont run or cycle or empty water

First check your washer plug to see if the connections are tightly screwed. Next check your filter if you haven't for long.

Remove the 3 screws at the bottom of the front panel under the washer door. Your filter door will be light brown. If you find a hose there it is to drain out excess water (water that could not be drained by your pump) After you hv drained unscrew the cap and remove all the junk inside. Have a large plastic bag to catch junk and water. Refit carefully after cleaning out. If not solved, something shd be blocking your pump, check this out

How abt a nice rating for the free help? Thnks
2helpful
1answer

Code F21

"F21" is a Long Drain error code. This is an indication that you have an obstruction somewhere in the drainage system. Most commonly, this means there is something lodged in the drain pump or inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean. The following link explains:

http://www.fixya.com/support/r3608588-f21_error_code

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris and small articles of clothing such as socks or under garments can commonly clog in this area as well causing the drain cycle to fail.

NOTE: The "SUD" error code can often occur in conjunction with the "F21" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error should go away.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.
3helpful
1answer

Wash cycle stops, F21 error message appears

"F21" is a Long Drain error code. This indicates that you have an obstruction in the drainage system. More than likely you probably have a clog in the drain pump. The following link explains:

http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris can commonly clog in this area as well causing the drain cycle to fail.

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.
1helpful
1answer

I have a whirlpool front load washing machine model WFW8300SW00

Hay Crab.
what I have found is that the washer thinks it is not pumping out .. if your drain pump is clearly removing the all the water in a good time... then the problem is your pressure switch...it is telling the computer that it still has water in the machine...

replace the pressure switch and it will solve your f21 error.

It is a round unit on the right hand side on top...with a tube and wires going to it...let me know if it helps
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