Logitech QuickCam Communicate STX Personal Web Camera Logo

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Posted on Nov 15, 2007
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Quickcam stx I have a logitech stx and am using msn messenger. I can recieve sound but no picture. Other person is receiving me. What do I do?

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  • Posted on Jan 14, 2009
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See section C. Windows Live Messenger, in info below.

Normal 0 Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

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The fault is at their end not yours as they can see & hear you. If in MSN messenger, there is a small icon of a camera next to window where picture should be, click on it & select show webcam. Hope this helps.
Have a nice day.
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if you are using a proxy server ...you have to fix the messenger on that server too ( and otherwise if its setted on a proxy and you are using a broadband.... high speed ......)...also ...try to upgrade the windows live messenger to the last update ...if you are using the one it was installed with the windows..its not gonna work until update ..
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Check you microphone settings in you audio mixer and make sure it is enabled for the web camera and not your sound card.

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hey there, what you can do is update your msn messenger to the latest edition and try to re install your sound drivers. this may reslove your problem.

fixya!
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I do have a new computer and recently I did install Yahoo Messenger.After all I was trying to make a PC-to-PC call without any luck,because of sound unknown problem. The webcam is a Logitech QuickCamCommunicate STX. I also got a message from my computer saying that "This computer does not support the required audio compression format". I did try to make a short video and again no sound. Mistery to me,still. Any clues? Thanks,Cos.
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Check the camera settings are not too high 320x480 or similair should be enough. Have you installed Windows Messenger live, the new MSN and tried it with that? If your'e problem persists try this problem page. http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=534&p_created=1087233145&p_sid=tDSxcPki&p_accessibility=0&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PWRmbHQmcF9ncmlkc29ydD0mcF9yb3dfY250PTQyMiZwX3Byb2RzPSZwX2NhdHM9JnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD13aWxsIG5vdCBpbnN0YWxs&p_li=&p_topview=1
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